Infrastructure Technology Specialist
2 weeks ago
**About Cognizant**
- Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
**Our Culture**
- Your passion, integrity and experience are integral to Cognizant's success. You will be welcomed into a dynamic and expanding global leader in IT and Business consultancy where you will be valued for who you are. We take pride in our partnership with our clients, so your ability to add value and provide exceptional service to our clients are fundamental to your success. In return, you will be empowered with opportunities to develop your career and collaborate with talented colleagues in a supportive, diverse environment.
- At Cognizant we recognize that companies that are open and welcoming to a multi - cultural diverse workforce will thrive with fresh perspectives and collaborative knowledge. Cognizant is focused on promoting & increasing gender diversity and providing a workplace which encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.
**Responsibilities**
- This is a role within client and involves face-to-face support of all client end users from our Technology Hub.
- Proactively work with all end users
- Compliance with client Technology standards
- Provide Town Hall and other Special Event meeting support as required
- Provide onsite Unified Communications support
- Provide Guest Network support
- Manage incidents and service requests
**Required Skills**:
- 2+ years relevant experience in desktop support
- Experience in Service Desk/Desktop Management tools
- Good Analytical, Interpersonal & Coordination skills are essential
- Customer service orientation and ability to work in a team
- Ability to perform in adverse situations
**Next steps**
**Employee Status **:Full Time Employee
**Shift **:Day Job
**Travel **:No
**Job Posting **:Jun 01 2023
**About Cognizant
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