Product Design Lead

2 weeks ago


Sydney, Australia Hatch Full time

** This role is at Pet Circle (not for Hatch)**

Hatch is supporting Pet Circle to find a great Product Design Lead to join their Product Management and Design team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Pet Circle.

**About the role at Pet Circle**

We’re looking for a talented Lead Product Designer with a strong customer and design orientation to take a lead role in an exciting new phase of investment in customer experience at Pet Circle. The role will lead a team of Product Designers, be part of the Customer leadership team (Product and Data) and work closely with development squads.

Working with our teams, this person will play a lead role in researching and developing the experience our customers have when interacting with Pet Circle’s website and mobile app through all parts of a customer lifecycle and across multiple customer journeys. The role and team extend to cover the design of internal systems used by Pet Circle staff.

We are looking for a person who has a passion for contemporary design thinking practices, can work at a conceptual and strategic level but also has exceptional attention to detail and a passion for creating functional, delightful, and beautiful user experiences. As a Lead Product Designer at Pet Circle, you will work in a fast-paced, collaborative setting with engineers, product managers, and your team of product designers to bring our evolving web, mobile and internal app experiences to life.

**Seniority**

**Mid Level** - A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

**Responsibilities**
- Leading of UX and UI Design - Lead the design of product features underpinned by UX and UI Design principles to create desired user-centred experiences
- Project Coordination - Coordinate people and processes to ensure the effective and timely running of a project
- Customer Journey Insight Development - Understand a brand’s customers and their journey throughout touch points and processes, to drive strategy for positive customer experience

**Strengths**
- Flexibility - Copes with changes and ambiguity in varying circumstances and can adapt behaviour effectively
- Critical thinking - Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
- Collaboration - Works with others by being open, clear in communication and listening to achieve goals

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Pet Circle.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $80,000.00 - $120,000.00 per year

Schedule:

- 8 hour shift


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