Dental Receptionist

**Dental Receptionist**
- **Do you enjoy meeting new people?**:

- **Are you a natural relationship builder?**:

- **Can you organise a busy clinic?**

We are looking for a dynamic and highly organised receptionist to join our friendly team and provide the expertise and people skills to continue with our planned growth.

Opportunity for promotion, further education and development into a management role.

A part-time or full-time role is available.

**About DentalCare Clinics**

We have 2 very busy dental practices in Stanmore and Waterloo that provide the highest possible standards of care for our patients. We are planning substantial growth in the next few years and we need your help to pave the way for further success. We have already grown from a team of 4 to a team of more than 20 in a short time. This provides continuous opportunities for promotion for our dedicated people. A testament to our high standards is our numerous excellent google reviews and accreditation to the Quality Innovation Performance for both of our clinics.

**About You**

You are the type of person that likes efficiency, achieving high standards through collaborative management of people and be able to demonstrate a willingness to further develop and learn, both for you and the team. You are organised and one step ahead of the game, because you know how to prioritise and stick to the plan.

**Key Responsibilities**:

- Creating an empathetic and welcoming impression for our patients.
- Coordinating the appointment books of a busy clinic to maximise clinician utilisation.
- Customer facing skills and ability to deal successfully with enquiries.
- Handling patient documents and payments.
- Liaising with clinicians and dental assistants to ensure smooth running of the clinic.

**Skills and experience**

Excellent communication skills are key to the success of this role. As is the ability to build relationships with our team and customers alike. Additionally, you should have:

- High attention to detail.
- Computer competent with Word and Excel skills.
- Ability to multi-task, prioritise and work in a fast-paced environment.
- Enthusiastic, friendly, outgoing personality.
- Customer service experience or experience in Medical/dental, 3 years minimum

**Hours**

Flexible 28 hours per week or a Full-time role with flexible hours (applicant will need to do 3 early starts 7.30am/8.30am **or** 3 late finishes 6.30pm/7.30pm per week, you can chose which one of these 3)

**Other Benefits and perks**
- Training and development program with owner and external consultants.
- Open and bright working space.
- Attractive growth opportunities and promotion opportunities within the business.
- Uniform provided.
- Close to public transport.
- Free parking nearby.

Please include a cover letter with your resume to be considered for this great opportunity.

**Job Types**: Full-time, Permanent

**Salary**: $25.00 - $32.00 per hour

Expected hours: 28 - 38 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance
- Referral program

Schedule:

- Monday to Friday

Application Question(s):

- How would you rate your English language skills? (native speaker/fluent/conversational/basic)
- What is your pay expectation on an hourly rate?
- Please list two to three dates and time ranges in the next 3 days that you could do a phone interview.
- What is your Australian Visa status(Citizen/PR/Student/WHV)?
- Are you interested in a traineeship and progression to a more senior role?

**Experience**:

- Customer service or dental: 1 year (preferred)

Work Location: In person

Expected Start Date: 29/04/2024