Test Manager

2 weeks ago

Sydney Inner Suburbs, Australia Suncorp Group Full time

**Sydney OR Brisbane OR Melbourne**
- Join an Enterprise Testing team made up of highly experienced practitioners and leaders
- Work across 2 complex programs, must be technically savvy with exceptional stakeholder skills
- 12 month fixed term contract with possibility of becoming permanent

We’re never just satisfied with how things are - because we know how things could be. And it’s our expert Technology team who forge ahead every day to make those ‘what ifs’ a reality.

Welcome to a place where you can chase real progress and drive real change. And that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions - with the aim of making life a little brighter, simpler and better for our customers and each other.

**About the role**:
As an experienced Test Manager within the Enterprise Delivery team, you will work across two complex programs - one focusing on document migration from one core system to another and the other within digital. These are both significant programs of work and requires a Test Manager who is able to easily move between the two, with exemplary stakeholder engagement skills.

You will manage end to end releases, functional and non-functional testing, test environment co-ordination supported by the Environment Manager as applicable, testing tooling, resourcing and test automation approaches.

The Test Manager supervises, directs and co-ordinates the activities of Engineering Test Leads, DET Test Managers/Leads and BAT Test Leads. It is essential that you have exceptional communication skills and a background in Insurance (preferred) or Financial Services.

This is a fantastic 12-month fixed term opportunity to really showcase your experience and make your mark.

**What you’ll do**:

- Managing the entire release end to end; managing the Test team
- Advocate the Tribe stakeholders on Test frameworks, emphasizing the importance of testing in delivering high-quality products and services.
- Create and implement comprehensive test strategies that outline the testing objectives, scope, resource plan, RACI’s, defect management processes and schedules.
- Collaborate with stakeholders to define test environment governance process, test data, and non-production environment availability, considering different testing types (e.g., functional, regression, non-functional, production verification testing).
- Support automation requests by securing funding/approval from the Tribe/program and work closely with the Engineering Chapter for resources to support the automation.
- Maintain thorough documentation of test strategy, test plans, test cases, test results, requirement traceability matrix and other testing artefacts.
- Co-ordinate, coach and support team members in all aspects of the BAT Framework including BAT, Production Verification Testing (PVT), Business Regression Testing (BRT) & Disaster Recovery (DR).

**What you will bring**:
**Essential**:

- Minimum 5 years Insurance Industry experience (would consider Financial Services)
- 2- 8 years of previous Test Management, experience managing a team of testers in large scale complex project settings with a Customer Communication Management (CCM) background (SmartCOMMS and/or Scriptura also considered)
- 2 + years working in an Agile environment
- **Advanced stakeholder engagement skills** (at senior level) combined with excellent analytical and problem-solving skills, with a meticulous attention to detail
- Ability to work in a flexible environment and be adaptable to change
- Experienced with Jira workflow
- Experienced in running defect triages.
- Data knowledge
- Certifications:

- ISTQB Certified Tester Foundation Level Certification (CTFL) - mandatory
- Agile Fundamentals - ICAgile Certified Professional (ICP) or similar - mandatory

**Desired**:

- XML understanding
- Defects lower level analysis
- Technically capable to understand other systems
- ETL experience

**What we can offer you**:

- Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

**About Suncorp Group**:
We’re proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people throu

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