UX Designer

2 weeks ago


Sydney, Australia TheLab Full time

About the job

We’re looking for a Mid-Level User Experience Designer (3+ years relevant experience) to join our amazing team in Sydney, Australia

About thelab

We are an agency of makers with deep expertise in solving creative, production, and technology challenges. Our focus is on making better work, to help brands work better. We partner directly with clients to think big, build from scratch, and design for reality. From branding & design to e-commerce builds or anything in between, thelab mixes inspiration and hard work to produce results that mean business.

You are:
Excited to advocate for the user and design experiences that are elegant and simple to use, and present these solutions in a clear and intuitive manner. You love problem solving, and using research to make decisions. You can jump between projects (and software tools) with ease. You’re both a self-starter and a team player.

We’ll be:
Thrilled to have you on the team, and excited to nurture and grow your skills. We all love what we do at thelab—we pride ourselves on craftsmanship, thoughtfulness, and flexibility. We’re inherently curious. We’re scrappy problem solvers. We revel in unexpected solutions. Most of all, we’ll care about you, the work you do here, and the career we’ll help you grow.

Qualifications:
We’re looking for a Mid Level User Experience Designer (3+ years relevant experience) to join our new Sydney office. The UX Designer will help design websites that meet users’ needs and enhance their experience. In this role, you’re responsible for working on discovery activities, competitive analysis, wireframing, interactive prototyping, user testing and analysis. The UX Designer works collaboratively with a team of project managers, designers and developers and reports to the Lead Designer at thelab.

A strong portfolio of successful UX projects is essential.

What you’ve done:

- Developed an expertise at understanding product specifications and user psychology
- Audited website experiences for usability issues and ecommerce optimization
- Interviewed business stakeholders to gain a deep understanding of their goals
- Experience with concept and usability testing, gathering and synthesizing feedback
- Created personas and user journeys through user research and data
- Developed low, medium, and high-fidelity wireframes using a user-centered design approach in industry-standard design tools such as Figma, Sketch
- Created clickable prototypes for usability testing
- Developed wireframes and prototypes around customer needs
- Identified creative ways to solve UX problems (e.g. usability, findability)
- Worked in close collaboration within a team environment of UX and UI designers
- Communicated design ideas and prototypes to developers
- Deep understanding and practice of design thinking and systems; ability to communicate design best practices, both visually and verbally across agency disciplines
- Continually updated your UX knowledge and skills, grounded in research and design industry standards
- Worked on mobile-first, responsive, accessible designs
- Thrived in an iterative workflow grounded in a test and learn environment, with an ability to receive feedback gracefully from clients, team members, and users


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