Sales Ambassador

**Introduction**:
Dymocks Retail is a nationally recognised multi-channel retail brand with over 50 locally owned and operated stores across Australia. The largest bookselling network in Australia, we pride ourselves on providing the best experience for our customers through our extensive range of books, gifts, and stationery.

**Description**:
As a Sales Ambassador at Dymocks you will provide only the highest level of customer service.

You will certainly have a love of books, or gifts and stationery. More importantly, you will be passionate about achieving sales targets by getting our customers the right books, gift or stationery items for them every time they shop. You will be the sort of person who never wants to stop learning, not only from reading books, but from understanding new releases, gifts and stationery.

You will have some great products to promote and sell to our customers from the most extensive range of books, gifts and stationery in Australia. You will also offer our fantastic Booklover Program to every customer so they can enjoy great benefits when shopping with Dymocks. As well as helping our customers find their perfect books, gifts or stationery, you will also be involved in keeping the store fully stocked, working on the registers and assisting in all of the duties involved in working in a busy retail store.

**Skills and Experiences**:
**The successful applicants will have**:
Previous experience working in a retail sales environment
Previous experience achieving personal KPIs and contributing to meeting store KPIs
Demonstrated knowledge of visual merchandising techniques
Keen on learning about our products - our range gets bigger every week
Ability to provide superior levels of service to every customer, every time they shop
Able to work quickly, accurately and with attention to detail
Self-motivated and team orientated
Strong communication skills
Proficient in using retail systems

Please also include the answers to the following questions
- Tell us about your favourite books and why (250 words max)
How will you provide a positive customer experience in this role (250 words max)
A detailed CV Professional References (3)