Customer Service Call Centre Multiple Roles

6 months ago


Adelaide CBD, Australia SMAART Recruitment Full time

Competitive hourly rate $33/hour
- CBD locations and surrounding suburbs
- Standard Business Hours - No Weekends

Are you passionate about delivering exceptional customer service? Join a dynamic Contact Centre team and work with leading companies in the Insurance, Finance, Superannuation, and Healthcare sectors. We're looking for multiple Customer Service Representatives to provide top-notch service and support. This is your chance to be part of a collaborative team and make a positive impact.

**Benefits**:

- Competitive hourly rate of $33/hour
- Full time contract position with immediate start
- Work for Government or some of the most reputable companies in SA
- Monday to Friday 9am-5pm (No Weekends)
- CBD location and surrounding suburbs
- If you’re looking for an opportunity to help you grow within your career, this is it.

**Key Responsibilities**:

- Resolve customer issues efficiently and effectively
- Update and manage customer information using various systems
- Collaborate with team members to ensure a seamless customer experience
- Adhere to company policies and procedures for quality service delivery

**Key Requirements***:

- Previous customer service experience
- Excellent written and verbal communication skills
- Strong problem-solving abilities and attention to detail
- Ability to thrive in a fast-paced environment
- Proficient in using customer service software and basic computer skills
- Full working rights and ability to work 38 hours per week

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