Data Services Officer

3 months ago

Melbourne, Australia Downer Group Full time

**Skilltech, **a division of the Downer Group**,** is one of Australia's largest providers of meter installations, energy and water efficiency services. We read, install and maintain these services for the government, utilities and corporations throughout the country. Supported by a hard-working team we continue to manage more than 52 million meter reads and 177,000 meter installations and replacements each year.

Reporting to the Operations Manager, the Data Services Officer will be responsible for quality customer service by managing and resolving data issues within the embedded and retail division of Spotless Advanced Metering.

The role is also responsible for providing professional support to the Retail and Embedded Metering team and has frequent interaction with a wide range of external customers, as well as many other internal technical, sales and support groups. The position is based at our Clayton (VIC) office.

**About You**
- Intermediate - advanced knowledge of MS Word, Excel and Power Point
- Utilities or Energy experience - highly desirable
- Excellent communication and customer service skills
- High level interpersonal skills enabling work with a wide variety of people and groups including internal and external stakeholders
- Great attention to detail
- Highly reliable
- Knowledge of AEMO market systems (preferred)

**What We Offer**
- Permanent (Full time) employment
- Suite of benefits including health and wellness initiatives
- Competitive remuneration with on-going training and support
- Career enhancing opportunity to work within an ASX limited company
- Safety focused culture working within in an essential service industry

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