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Business Process Specialist

2 months ago

Perth, Australia Compass Group Australia Full time

**Business Process Specialist**

At Compass we strive to build an environment of inclusion that allows a diverse group of employees to contribute, participate, and succeed. We value the different perspectives and abilities of our employees because they uniquely improve the quality of our work and services we provide for our clients and customers.

Our services are vast Compass Group is the global market leader in providing food and a range of support services to customers in the workplace, schools and colleges, hospitals, at leisure and in remote environments. We operate in over 45 countries; employ over 600,000 people we are a recognised employer worldwide. In Australia we have over 13,700 employees working across 550+ locations - which means we have a lot of good info to share

**We currently have an opportunity for a Fixed Term Contract (9 months) with possible extension**

**The Position**
- You will also take the lead in conducting business process reviews and gap analysis on key HR processes, adhere to regulations and industry standards and review workflows and recommend solutions
- Create and develop a best practice process library complemented with templates and storage framework
- Facilitate process review workshops with key stakeholders, HR professionals, technology, and employees to understand needs and identify prioritised business process issues and/or inefficiencies
- Accurately map current state and future state business processes to ensure HR process best practices are adopted whilst also identifying areas for improvement within processes including workflows, information dependencies, redundancies (waste), bottlenecks, and decision-making points
- Produce process design documents, instructions and recommend communication materials using a range of sources, tools, and methodologies and within tight timeframes

**The Person**
- Extensive experience (7+ years) in business analysis, business process mapping and process re-engineering in a People environment
- Extensive understanding of HR business process industry best practices
- Lean Six Sigma Certification or equivalent desirable
- An ability to adopt a systematic approach to identify, analyse, and bring about improvement in the existing business processes for the purpose of simplification, efficiency, and optimization
- Strong communication skills with the ability to build rapport, facilitate, influence and negotiate with key internal and external stakeholders
- Demonstrated business process analysis, including the identification of business processes, documentation of processes and procedures and the implementation of change
- Excellent analytical skills and conceptual thinking skills with advanced Microsoft Excel, Visio and Word experience
- Previous work experience within complex, dynamic and fast paced organisations with a passion for improvement opportunities
- Demonstrated attention to detail with excellent analytical, problem solving and critical thinking skills with advanced process mapping tool capabilities and demonstrated ability to extensively analyse business processes and workflows
- This role requires a self-motivated person with the ability to work with mínimal supervision and adapt existing skills to new situations and would suit an ex-consultant looking for their next career step.

**The Benefits of working for a global organisation

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