Accounts Payable Resolution Officer

3 weeks ago


Melbourne, Australia Ramsay Health Care Full time

**Exciting Career Opportunity**:

- **Dynamic & Friendly Environment**:

- **Located outskirts of Melbourne CBD, VIC**:

- **Hybrid working**

Our Centralised Accounts Payable Team’s systems and processes are highly automated and churn high volume in a dynamic environment. It is composed of a large team of warm and friendly people based on the outskirts of Melbourne CBD.

**The Role**

Reporting to the National Accounts Payable Manager, the Accounts Payable Resolutions Officer will:

- be responsible for processing invoices, corrections & rejections, refunds, and enquiries on a mass scale daily with a high degree of accuracy and confidence
- be responsible for managing our 1800 enquiries line
- ensure all tasks are executed in accordance with Ramsay internal controls & policies
- perform ad-hoc administration

**Skills and Experience**

**Essential**
- High degree of accuracy in work output
- Strong attention to detail and strong problem-solving skills
- Excellent organisational and time management skills with the ability to plan and coordinate workload with competing priorities
- Proven ability to work in a fast-paced environment, independently and whilst contributing to a team
- Proven use of negotiation and investigation techniques to problem solve
- Must be able to handle conflict, maintain empathy, and end in resolution
- Strong customer service focus
- Flexible, positive, can-do attitude with high levels of initiative
- Ability to adapt to change
- Excellent written, verbal, and interpersonal communication skills with a proven ability to liaise with stakeholders across all levels.
- Strong process Improvement attitude

**Desirable**
- Sound understanding of integrated Supply and Accounts Payable processes
- Strong skills in Microsoft Office, especially Excel

**Working with Us**

Ramsay Health Care was established in 1964 and has grown to become a global hospital group operating 480 facilities across 11 countries, making it one of the largest and most diverse private healthcare companies in the world, and the largest in Australia. Ramsay Health Care is well-respected throughout the health care industry for operating quality private hospitals, and for its excellent record in hospital management and patient care. Ramsay focuses on maintaining the highest standards of quality and safety; being an employer of choice and operating its business according to **The Ramsay Way** philosophy: “People Caring for People”.

**Enquiries**

**For more information regarding the position, please contact**:
Nikie Condilis, VIM Team Manager

**To Apply**:

- Applications Close: Sunday 2nd April 2023_

LI-JK1



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