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Administration Support Officer

4 months ago

Brisbane, Australia Northline Full time

**Job no**: 494054

**Work type**: Permanent Full Time

**Location**: QLD - Brisbane

**Categories**: Administrative Assistance

Northline are looking for an Administration Support Officer to join our afternoon team at our Redbank Depot. This position is a permanent salaried position, working Monday to Friday from 12pm-8pm.

As an Administration Support Officer, you will have a high attention to detail, ensuring that paperwork and data are entered in a timely and accurate way. You will also provide timely and efficient service to Northline’s customers, ensuring that they have a great experience.

**Key Responsibilities**:

- Provide a prompt, efficient and friendly service to all drivers, visitors and customers entering the depot.
- Review (and enter electronically) documents to ensure legibility, completeness and accuracy of information including Connotes, Standard Master Sheets, Delivery and Pick up Run Sheets, Manifests and Proof Of Delivery (PODs).
- Ensuring consignments with dangerous goods (DG) have the correct declarations filled out and have the correct accompanying DG paperwork for transit.
- Facilitate communication between debriefing and fleet control teams, supporting the team by ensuring compliance with requirements.
- Liaise with Client Services and Sales/Account Management to ensure clients are providing relevant and accurate information.
- Have a customer-centric approach to problem solving.
- Have an understanding or prior exposure to the national freight industry.
- Be able to work and communicate effectively with internal and external stakeholders.
- Provide excellent customer service to internal and external customers.
- Ability to work towards KPI’s and targets.
- Good time-management skills with a high attention to detail.
- Moderate levels of proficiency with Microsoft Office suite and strong data entry skills.

**About our Benefits**
- **Learning, training and development support - **Northline believe in the people we hire, we promote from within, offering career progression within the growing freight and logistics industry.
- **Employee recognition programs -** That recognise the value that the team and the individual bring to the Northline operation.
- **Wellness and benefits programs - **Such as our Employee Assistance Program, offering our teammates support, when they need it.
- **Regular team building**:

- **Discounts on travel, fitness and health, entertainment and sports, banking, automotive, flowers, gifts and more**

**About Northline**

Northline is an experienced Australian-based, global logistics business with an industry-leading national network and an international reach into more than 100 countries.

Our customers freight can start or end in international cities, small towns or remote communities, but wherever the destination, you can rely on Northline to deliver.

At Northline we believe our people are one of our greatest assets. We are a progressive Australian family owned business, we are proud of what we achieve, and we like to recognise and reward those who go above and beyond

That’s why, we are, Australia’s Global Logistics People.

**Advertised**: 01 Sep 2023 E. Australia Standard Time
**Applications close**: