Support Officer
1 month ago
**About the Department**:
The Department of Education (DoE) is committed to delivering responsive services focused on equity and excellence to Queenslanders and their communities. We promote equity and excellence by our commitment to respect, protect and promote human rights. Our objectives are: a strong start for all children, every student realising their potential, fair and safe workplaces and communities, capable people delivering our vision. Our vision is one of equity and excellence in a progressive, high performing education system that realises the potential of every student.
**About the role**:As the Support Officer you will**:
**Responsibilities include**:
- Actively participate in meetings, teamwork and activities and through cooperation and collaboration, understand and support the objectives and goals of the team and Education Systems Management.
- Monitor incident queues and incoming requests to ensure incidents and support requests are efficiently prioritised and dealt with in a timely manner.
- Develop, review and edit Knowledge Base Articles (KBAs) and other supporting materials.
- Work collaboratively to analyse trends in support requests and incident data, and report on findings to the team.
- Work with teams to document, review and report on internal processes and procedures.
- Provide coaching, mentoring and training to other internal support staff.
- Ability to learn quickly
- Proactive approach to their learning and development
- Shows initiative to achieve outcomes and deliver results to our customers.
- Strong team player who is willing to learn from others, and able to share their own expertise and promote knowledge sharing.
**Benefits**:
- Once independently operating, enjoy a flexible role with the possibility of working remotely (by negotiation with your supervisor).
- Support schools in delivering results and helping to realise the potential of every student.
Please refer to the attached role description for any mandatory requirements for this position.
This process may be used to fill other temporary vacancies within the team.
**To Apply**:
- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
- Attach a 2-page written statement in response to the attached role description.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
-
Support Officer
5 months ago
Brisbane, Australia Queensland Ambulance Service Full time**Key Responsibilities**: - Provide high quality, confidential administrative support services to the Business Support Officer and the regional office on matters such as payroll, establishment management, employment conditions, staff absence and reporting. - Assist the Regional Office in the planning and coordination of business support activities and...
-
Support Officer
6 months ago
Brisbane, Australia Communities, Housing and Digital Economy Full time**What you will be doing**: - Quality check correspondence, submissions, briefing notes and reports and provide advice to business areas where changes/clarification is required and seek ways for continuous improvement. Actively review and manage work priorities and deadlines within the service area on a daily basis. Assist the Executive Director and...
-
Support Officer
5 months ago
Brisbane, Australia Queensland Corrective Services Full time**In this role you will**: - Provide high quality support and assistance with the preparation of audit reports, briefs, memorandums, submissions and executive and ministerial correspondence which comply with Departmental style guides using MINCOR - Provide daily administrative, calendar and communication support for the General Manager and adhoc assistance...
-
Property Officer
4 weeks ago
Brisbane, Australia SOUTHERN CROSS SUPPORT SERVICES Full timeAbout this opportunity:Our partner Children, Youth & Family Services (CYF) is a leading Child Safety provider throughout QLD. The Property Officer maintains all assigned properties and assets to a high standard in a safe, efficient and routine manner by adhering to legislative compliance and best practice for asset management. Key responsibilities of this...
-
Support Officer
5 months ago
Brisbane, Australia Queensland Corrective Services Full timeThe Support Officer, Leadership and Culture Program will provide high level support to the Leadership and Culture Program and actively contribute to the efficient day to day operational requirements of the team. **In this role the successful applicant will**: Applications to remain current for 12 months.This work is licensed under a Creative Commons...
-
Organisational Support Officer, Office of The
5 months ago
Brisbane, Australia Office of the Governor Full timeOrganisational Support Officer, Government House The Office of the Governor is seeking a highly motivated Organisational Support Officer to provide a broad range of operational and administrative support to the organisation. Note - this position is Casual. **The Role**: In this key role you will provide an initial interface with VIPs, guests and members of...
-
Support Officer
6 months ago
Brisbane, Australia HAYS Full timeSupport Officer role with the local government **Your new company** Our client is one of the largest councils in Australia, which provides community services and facilities for a growing population. They are looking to engage a Support Officer for a temporary contract. This role is based in the south of Brisbane. **Your new role** - Oversee management and...
-
Executive Support Officer
5 months ago
Brisbane, Australia Agriculture and Fisheries Full timeProvide high level, confidential secretarial and support functions, including diary management, to the Chief Information Officer and the Office of the Chief Information Officer within Information Technology Partners (ITP), Department of Agriculture and Fisheries. - Organise meetings with staff at all levels within the business area, with other public sector...
-
Executive Support Officer
5 months ago
Brisbane, Australia Eden Richie Recruitment Full timeEden Ritchie is seeking an **Executive Support Officer** to provide high quality, confidential, executive administrative and secretariat support to the Deputy Director-General, Department and coordinate activities across the office. You will assist the Department to achieve its vision through a performance driven and customer focused culture that delivers...
-
Information Support Officer
1 month ago
Brisbane, Australia Inspector General Emergency Management Full timeThe office consists of a small team of 22 staff, with corporate support services provided by the Queensland Police Service. As a member of the Governance and Reporting team, you will work in partnership with our corporate service providers, to implement office practices that support the Queensland Government Enterprise Architecture (QGEA) framework and...
-
Executive Support Officer
5 months ago
Brisbane, Australia Queensland Health Full timeThe role The Executive Support Officer to the Chief Nurse Officer plays a pivotal role in ensuring seamless operations within the Office of the Chief Nurse Officer (OCNO). Upholding stringent service quality standards and health and safety protocols, this position orchestrates and delivers confidential executive and secretarial support to the Chief Nurse...
-
Executive Support Officer
3 weeks ago
Brisbane, Australia Youth Justice Full time**As Executive Assistant, you will specifically**: - Provide confidential diary and executive support as needed to the Deputy Director-General. - Manage all Deputy Director-General's travel arrangements including coordination of external stakeholders travelling with the DDG. - Provide timely support, advice and information to senior staff within the Office...
-
Administrative Support Officer
3 days ago
Brisbane, Queensland, Australia Brisbane City Council Full timeThe Brisbane City Council is a dynamic and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe.We are seeking a highly motivated and organized Administrative Support Officer to provide exceptional customer service and administrative support to the Walter Taylor Ward Office.This role involves...
-
Correspondence Support Officer
5 months ago
Brisbane, Australia Education Full timeYour OpportunityWe are looking for a motivated individual who will be responsible for a range of tasks including intake, processing and tracking of correspondence for the Offices of the Executive Director - Infrastructure Delivery, as well as providing general administrative support services across the wider work unit.Your RoleAs the Correspondence Support...
-
Executive Support Officer
5 months ago
Brisbane, Australia Queensland Police Service Full time**The core capability requirements for this role are**: - Provide the Chief Officer, Marine Rescue Queensland with high level professional support services by designing and implementing management systems to ensure efficient diary management, timely and effective correspondence management and productive prioritisation of tasks. Manage the administration of...
-
Administrative Support Officer
1 month ago
Brisbane, Queensland, Australia KBH Solutions Full timeWe are seeking a highly organised and detail-oriented Administrative Support Officer to join our team at KBH Solutions.Key Responsibilities:Attending to mail, scanning, emails and preparing documentation as instructedAssisting with Queensland Revenue Office paymentsAssist with Trust Account receipting and reconciliationAssisting with Electronic Funds...
-
Office Support Specialist
2 weeks ago
Brisbane, Queensland, Australia Michael Page Full timeAbout Our CompanyAt Michael Page, we specialize in connecting talented individuals with leading organizations. We pride ourselves on matching the right candidates with the right opportunities.What We OfferCompetitive salary of approximately £18,000 - £22,000 per annumJob DescriptionWe are seeking a highly organized and detail-oriented Office Support...
-
PMO Support Officer
6 months ago
Brisbane, Australia Talent International Full timeaustralia brisbane contract au$300 - au$400 per dayTalent International is searching for an experienced **PMO Support Officer** to join our client, a leading logistics organisation. This role is based in **Fortitude Valley** on a 6-month contract. **Purpose** Reporting to the Senior PMO Specialist, the PMO Support Officer will deliver project support and...
-
Executive Support Officer, Office of The Governor
2 months ago
Brisbane, Australia Office of the Governor Full timeExecutive Support Officer (AO4) **About us**: As an independent entity, the Office of the Governor provides best practice, quality advice and support to the role of the Governor and provides efficient and effective stewardship of the Government House Estate. **Job description**: The Executive Support Officer is responsible for delivering high-quality,...
-
Administrative Support Officer
4 weeks ago
Brisbane, Queensland, Australia Hudson Australia Full timeHudson Australia is seeking a highly skilled Administrative Support Officer to join their team in Brisbane. As an Executive Assistant - Corporate Support, you will provide high-level administrative support to the Executive Officer and Deputy Commissioner, Corporate.The successful candidate will have excellent time management skills, be able to effectively...