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Retail Sales Assistant

1 month ago

Melbourne, Australia La Belle Miette Full time

La Belle Miette, Melbourne's macaron and chocolate specialist patisserie, is seeking a retail sales and customer service assistant to work at our Collins Street store.

We specialise in small delights. As a retail assistant, you help create the beautiful experience of visiting our patisseries, providing exceptional customer service to ensure needs are met and expectations exceeded. You should be excited to learn about the ingredients, techniques and flavours so that you can speak knowledgeably with customers who may be making small over the counter purchases, or seeking your advice for wedding and event favours and catering, or corporate gifting.

**Key Qualifications**
- Ability to deliver a great customer experience
- Good communication skills that let you converse as freely and comfortably with small groups as with individual customers.
- Attention to detail, cleanliness and a visual eye
- High initiative/proactivity, ability to work independently

**In** **Summary**
- Great opportunity to work in a speciality food business in a beautiful retail environment
- Small highly committed and supportive team within a vibrant business
- Part-time or casual position available

**A little about La Belle Miette**

La Belle Miette (meaning the “beautiful crumb” or “beautiful small thing”) is a passion for macarons and French taste more generally. We specialise in small delights - macarons, chocolate bonbons, and the largest range in Australia of tea from Mariage Frères, the leading tea house of Paris. The detail and attention inherent in our products is congruent with a range of elements that the company strives to deliver in all areas of the customer experience.

Founders Maylynn and Hugh lead a devoted team in continuing to grow, develop and evolve the company. La Belle Miette has several stores in Melbourne and kiosks in QVB Sydney and Canberra Centre.

The role is primarily to work at our Collins Street store. We also have a kiosk in Chadstone shopping centre so there is an opportunity to work in other sites. The head office, kitchen and direct manufactory store is located in Richmond.

**About You**
- Exceptional customer service skills
- Organised and able to prioritise tasks
- Good communication skills
- Keen to learn and develop in the role
- Great sense of style
- Love working as part of a small cohesive team
- High initiative/proactivity
- Able to work independently and eager to do hands-on work when required
- Positive can-do attitude
- Weekday availability
- **Able to work minimum 15-22 hours per week (i.e. you must have availability to work a minimum 3-4 shifts per week)**

**Job Types**: Part-time, Casual, Permanent

**Job Type**: Casual

**Salary**: From $30.91 per hour

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Evening shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates

**Experience**:

- Retail: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person