Project Planner

Work for an iconic Queensland home builder
- Play an important role in our customers' new home journey
- Backed by the $7 billion, 330-year Sumitomo Forestry Group

Plantation Homes is continuing to lead the way in quality, choice, affordability and innovation so more Queenslanders can own the home they want to live in

Our Customer Service team is growing, giving us the opportunity for a talented **Residential Project Planner** to join the Plantation Homes community. This is a 12-month fixed-term, full-time contract, based in our office in Springwood.

As a Residential Project Planner, you are responsible for partnering with our customers on the journey of building a Plantation home that is right for them now and into the future.

**About your new career**

Working within a tight-knit and talented team of building professionals, you will utilise your customer-centric and workflow administration skills to deliver a seamless new build journey for both internal and external customers.

You will play a pivotal role in our customers’ building journey by offering them support and guidance through what can be a complex and emotional process. A big part of this support is the coordination of the customer’s build throughout internal and external processes - taking care of the important back-end components so our customers can move through the journey with ease.

**Some insight into you**

You approach your work in a collaborative manner and build rapport with ease. You pride yourself on your ability to deliver a great customer experience in a complex, high-volume administrative environment. You are organised, adaptable, and manage your time well.

A supportive and positive team culture is important to you, as is the ability to have ownership over your work and your customers’ experiences. You are motivated by the learning opportunities that come with a role like this - where every day is different, and no customer’s home is ever the same.

While industry exposure is a bonus, experience in high-volume administration and customer relationship management is really what will make you shine in this role.

**The perks of the job**

Of course, we’ll provide you with all the essentials you need, but there’s so much more:

- Work within a culture that genuinely cares for your well-being and career development
- Enjoy a highly-collaborative and supported role that allows flexibility on your work schedule and enjoy a work-life balance
- Save on new home discounts when you build a Plantation Home, and enjoy access to hundreds of retailer discounts that helps you pay less for your regular household expenses like private health insurance, groceries, fuel, and clothing
- Get paid to refer your family & friends through our Referral system

**A little about us**

Plantation Homes is a volume-building company like no other and we mean it. We’re part of the Henley Properties Group and are supported by our long-term partnership with Sumitomo Forestry Group. We are committed to quality, behave with integrity, communicate collaboratively and professionally and deliver service excellence each and every time.

We not only care about our internal team, but also have deep ties to the community. Over the past 28 years we have donated close to $34 million and 71 homes, with a close partnership with the Royal Children’s Hospital and Mater Little Miracles Foundation.

We build over 2,500 homes per year across Australia. Our continued growth means there’s ample room to develop with a stable future in front of you. Here at Plantation, your efforts, time, and energy will always be recognised and be rewarded through our leaders, your peers, and valued customers.

**Where to apply**:
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