Veterinary Receptionist

**Veterinary Receptionist Opportunity**

We are looking for an experienced receptionist extraordinaire to join our wonderful team. This is an extremely important role as you will be the first point of contact with our clinic. We strive to provide a gold standard of care, ensuring all patients and clients are treated with compassion and empathy.

**Who are we?**

**Our Mission**: Your family, our family.

**Our values**: Excellence, Compassion, Teamwork, Relationships.

Our small animal, family-orientated veterinary clinic enjoys a motivated and loyal client base, that has been built over 50 years. We provide a comprehensive range of medical and surgical services in a friendly and caring environment.

**Benefits of working with us**:

- Come to work smiling and leave work smiling
- A close-knit team who we consider to be our work family - everyone is supported in all aspects of life by the team.
- An amazing client base who we have an excellent rapport with and who are a part of the Ashgrove family
- Remuneration based on experience, negotiable for right applicant

**Your key responsibilities will include, but are not limited to**:

- Handling incoming and outgoing communication
- Being the first point of contact with the clinic
- Scheduling appointments and procedures
- Maintaining a consistently high level of organisation and cleanliness in reception
- Implementing/improving on current client workflow, policies and procedures
- Accurately recording client and patient information within our IT systems
- Assistance with day-to-day duties within the clinic
- Reception or client care role experience (not necessarily in the veterinary field)
- Availability to work 38 hours, full time. (Hours flexible for right applicant)
- Excellent communication, both written and verbal
- Attention to detail and ability to work both independently and within a team
- Excellent time management and organizational skills

Training will be provided with our practice management system as well as general health care for animals (such as vaccinations and preventatives) to ensure you can fulfill the role to the best of your abilities.