Mepacs Workshop Assistant

**Immerse yourself in an inclusive, diverse and supportive culture**:

- **2 positions available. 30 hours per week and 20 hours per week**:

- **Chelsea Heights locations**

**Who We Are and What We Stand For**

Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. To realise this vision we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and looking for ways to improve and have a passion for communicating and connecting with others.

In representing Peninsula Health, we expect all employees and volunteers to reflect our values:
**Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative.** We are One Peninsula Health.

**What You Will Be Doing**

The MePACS Workshop Assistant is a critical role maintaining the lifecycle of an alarm device. The MePACS Workshop Assistant is responsible for inward and outward goods process and providing support to the workshop team.

You will be responsible for preparing alarm units ready for the workshop technicians and dispatching tested devices to clients and installers.

**What You Need**

We anticipate you will have:

- Attention to detail
- Demonstrated computer and keyboard skills including Microsoft Word experience
- Using CRM Databases (desirable)
- Understanding of Personal alarm devices (desirable)

**What Next**

If you experience any issues signing in or registering, please feel welcome to contact us - the People, Experience & Performance Team on (03) 9784 2700.

**Additional Requirements**

This role must be fully vaccinated for Covid-19 and meet the requirements of the Peninsula Health immunisation policy.

**Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time. **Selection Criteria Essential: Demonstrated computer and keyboard skills including Microsoft Word experience

Essential: Excellent communication and interpersonal skills including telephone manner

Essential: Ability to prioritise workloads

Essential: Strong customer service focus

Desirable: Understanding of the MePACS Alarm service

Desirable: Understanding of or experience with PERS alarm unit technology.

Desirable: Understanding of communications and telephony issues ie. ADSL, VOiP, NBN etc.

Desirable: Knowledge of Aged Care Support Services