Food & Beverage Attendant

3 days ago


Melbourne, Australia Accor HQ Full time

**Food and Beverage Attendant**

**Our Hotel**

Located in the bustling centre of Melbourne’s CBD, the Novotel and Ibis Melbourne Central is a dual brand hotel boasting 472 accommodation rooms & suites including two exciting dining outlets - Pretty Boy Italian Steak House and Floyd's Bar.

This is your opportunity to join our friendly and dynamic Food and Beverage team. We are looking for a charismatic F&B Attendant who has a real passion for food, wine cocktails, and coffee (of course).

**About you**
- A friendly, customer focused attitude with the strive to provide Total Customer Satisfaction.
- Initiative to ensure that interactions with our customers are positive and efficient.
- Previous customer service or hospitality experience.
- Confidence in liaising with various internal and external clients.
- A high standard of grooming and presentation.
- The ability and flexibility to work various rostered shifts, including early mornings (6am), late evenings and on weekends.
- Your Responsible Service of Alcohol (RSA) Certificate - Victoria.

**What you will be doing?**
- Maximise sales opportunities by upselling items.
- Ensure accuracy whilst ordering and delivering food and beverage orders.
- Use Micros to place orders.
- Explain the menu to guests, assisting those with special dietary needs or preferences as well as provide suitable assistance when making recommendations.
- Liaise with the Kitchen on special requests.
- Clear and reset tables as well as ensuring service areas are clean and tidy.
- Maintain standards of hygiene for food handling and presentation.
- Promote a safe workplace by recognising hazards and promoting general OHS practises.

**What is in it for you?**
- You will have the opportunity to build your skills and expertise to reach your potential and personal goals.
- Employee benefit card offering discounted rates in Accor worldwide.
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Any opportunity within our community to adapt and develop our processes to embrace others is encouraged.

**Why work for Accor?**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.



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