Collections Advisor

3 weeks ago

Melbourne, Australia WEX, Inc. Full time

Collections Advisor

**Collection Officer (APAC Mobility)**

We are looking for an experienced Collection professional to assist in building and evolving market leading capabilities in our Credit Risk function. This is a permanent position based in our Melbourne office (hybrid, mandatory). The Credit Risk team manages and supports a broad range of initiatives across product, credit risk and collections using a data driven approach across the entire suite of segments.

**Key Responsibilities**
- Management and collection of payments from customers. It involves the administration and tracking of the money owed to the company and reporting on the same
- Evaluate the financial stability and creditworthiness of customers through credit checks, financial statements, bank statements, and other relevant information.
- Manage cross functional initiatives to effectively manage credit risk, prioritizing high value risk assessments to enable strategic sales.
- Supporting roll-out of new digital products and replacing legacy on premise platforms and other key business initiatives.
- Proactively support the Team lead to manage and monitor the team performance by maintaining KPI and Service Level Agreements.
- Ensure internal controls are adhere to obtain satisfactory audit, designed to assess current processes, on-going projects in terms of strategic alignment, value proposition, associated risks and dependencies.

**Knowledge, Skills and personal Attributes**
- Bachelor's degree with a major in accounting, finance, or business administration would be desirable.
- Experience in the field of Credit management
- Sound credit and financial analysis skills
- Effective business acumen and payment industry, desired
- Proven ability to operate efficiently within a team environment and build lasting relationships externally and internally within the Group
- Advanced communication, influencing and negotiation skills
- Strong problem solving skills to effectively analyse and interpret financial data into meaningful insights (i.e. attention to detail)
- Strong continuous improvement mindset: ability and desire to drive optimal outcomes.
- Excellent relationship builder and ability to balance risk, and commercial outcome.
- Customer Service mindset with the strong desire to provide the best experience for internal and external customers.
- Experience working in an agile, innovative-lab culture

Job ID R15409

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