Principal Support Planner

2 weeks ago


Brisbane, Australia National Injury Insurance Agency Queensland Full time

The National Injury Insurance Scheme, Queensland (NIISQ) provides eligible people who sustain a serious personal injury in a motor vehicle accident in Queensland with appropriate treatment, care and support, irrespective of fault, in some cases for their lifetime. Our Agency purpose is empowering participants to live their best lives. We offer you a collaborative and inclusive team culture, modern and innovative office space, hybrid and flexible work options, a thriving social club, generous employer super, leave and salary packaging benefits.
- Provide participants, their family and carers with information and support about the Scheme and the Agency.
- Manage the support planning and goal-setting process in relation to treatment, care and support services for complex participants.
- Understand and discharge delegated statutory functions in accordance with the Act, including assessment of participant needs for treatment, care and support, and making and amending support plans; making decisions regarding, or recommendations to the Manager regarding, decisions on necessary and reasonable treatment, care and support; and managing service requests, approvals and payments in accordance with agreed needs and assessments and plans.
- Identify ways to empower the participant - develop, implement and monitor goal-based plans reflecting participant choice and control, and measurable outcomes to be achieved.

Please refer to the role description for more information about this new and exciting opportunity to join us.



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