Data and Reporting Lead

2 weeks ago


Melbourne, Australia Launch Recruitment Full time

Fixed term contract | 15 months
- $160,000 - $180,000 total package
- Hybrid Working

Launch recruitment are working with a not for profit organisation to cover a 15 months fixed term contract. You will be managing a small team to ensure the team completes projects in a timely manner and assist with tasks when required.

**Key Responsibilities**

1. Lead the team delivering internal and external reporting on complaints trends, insights and dispute resolutions by:

- Undertaking data extraction, analysis and manipulation
- Utilising data analytics and market intelligence
- Preparing reporting for a range of stakeholders

2. Improve data principles, analysis and forecasting methodologies

3. Reporting on organisation metric and KPI's

4. Delivering data analysis and dashboard aligned with strategic goals

5. Review complaint forecasted based on internal and external market information

6. Report to external stake holders including passing information to government departments.

7. Create content for high quality products for external publications such as annual reports, company reporting, investigation reports.

**Experience**
1. Experience leading, developing and supporting teams - essential

2. Significant experience in statistical analysis and quantitative and qualitative research using a range of best practice methodologies - essential

3. 6 years experience within the data industry - essential

4. Advanced MS Power BI and business analytic tools - essential

5. Advanced SQL skills - essential

6. Python skills are desirable

7. Experience with data warehouses

8. Confident presenting and delivering complex data and statistics to a diverse audience

9. Providing advice to stake holders

**Benefits**
1. Hybrid Working

2. Friendly team

3. Strong remuneration package

4. Leadership position that will allow you to work with a variety of senior leaders both in an out of government agencies


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