Transport Coordinator

**Introduction**:
Why work for Neumann Steel?
You would be working for one of the most reputable family owned and operated companies first established on the Gold Coast. We have been around for over 50 years and specialise in steel reinforcing across the manufacturing and distribution of reinforcing steel and plastic bar chair products for the Queensland and NSW markets. Our highly integrated supply chain is supported by our experienced staff and a wealth of industry knowledge.
With a people-first mindset, Neumann Steel is dedicated to supporting the local community and fostering long-lasting relationships while delivering quality commercial and residential projects in the spirit of openness and honesty. We strive to build a rewarding, inclusive, and inspiring culture, with innovation at the forefront of mind.
**Description**:
**Quick overview of the role**:
We are seeking an experienced Transport Coordinator in our Manufacturing plant based in Currumbin. You will manage and support all Drivers and our Transport Department to ensure all company and customer deliveries are successful, as well as manage the Driver's rosters and regularly liaise with customers to troubleshoot queries and issues
What will you be doing?
Allocate all daily orders into runs from Nuberry to ensure we meet customers time and expectation.
Organise, maintain, and coordinate the driver roster to allocate daily driver runs ensuring the delivery is met in a timely manner.
Ensure safe loading procedures and guidelines are always adhered to.
Regular communication with customers to ensure no internal/external demurrage is facilitated.
- Liaise with customers and drivers to ensure timely distribution of product.

Ensure drivers are returning all the dunnage and completing appropriate paperwork.
Liaise with Production Planning and bar production to prioritise status of loads.
Organise the delivery of any customer return products.
Printing of paperwork for production planning team and customers.
Meet the chain of responsibility, compliance, and all transport legislation.
Ensure to answer and manage customer calls and transport queries.
Follow up on any delivery queries or issues and where necessary, escalate any significant issues.
Undertake in a backup position for Production Planning when required.
Undertake other tasks and duties as directed by the Transport and Logistics Manager.
**Skills and Experiences**:
Appropriate experience or qualifications relevant to the given role
Solid understanding of transport coordination
Experience building efficient runs for drivers
Strong written and verbal communication skills with effective rapport building skills with a varied audience and fantastic phone etiquette.
Ability to thrive in a fast-paced environment, maintaining a high attention to detail and high level of accuracy
Highly organised and able to meet deadlines.
Creative thinker with strong problem-solving skills and an ability to think on feet
Ability to build and maintain effective relationships with team members, senior management, and other stakeholders
The ability to work as part of the team and contribute effectively to achieve department goals
Current driver’s license
What’s in it for you
- Free parking onsite
- Ongoing training and career opportunities internally & externally
- Free lunch on Friday’s
- Workplace benefits with everyday savings on food, fuel, retailer brands
- Mental health and wellbeing support, wellness discounts for mind, body, work, and life, including an Employee Assistance Program

Our culture is driven by our values. We value high performance, collaboration, innovation, integrity and respect. Working for us means being part of a great team of people and we believe our people are our biggest asset. If you think you would be able to complement our awesome team, then we’d like to hear from you.