Assistant Store Manager Mentone

3 weeks ago

Melbourne, Australia Best Resources Full time

This great opportunity at Petbarn in Mentone as an Assistant Store Manager will suit a pet passionate retail or hospitality leader looking to work in a great brand while also growing your retail career

You will have a passion for people and creating a fun work culture, where your focus on team and customer experience are second to none

You will be a talented retail leader who is hands on with the team and works alongside the team to drive engagement.

We are looking for someone who can develop, engage and inspire a talented team and create an outstanding service offering.

Are you?

A leader with a “hands on” approach to all aspects of your role.
Passionate about retail
- with a strong retail/hospitality management background. Minimum 1 year of retail or hospitality management (or similar) experience in a similar fast paced environment is essential
A proven ability to personally deliver outstanding customer service, with a passion for people and pets
Great with people and like to have FUN at work
Proven ability to lead a team, while keeping the team engaged, happy and focused on achieving results
Great at demonstrating amazing service skills with an outstanding “customer is everything” approach
The ability to drive KPI’s
Have strong merchandising and inventory skills

Your primary objective will be:
To work with your team in delivering sales and KPI objectives
To provide an outstanding service offering
Implementing employee rosters and create a dynamic self sufficient team
Control all cost of doing business areas
Mentor and lead a team to customer service excellence

You must be an experienced retail manager with at least two years’ experience in retail management with a true love of animals.

You must be able to work a flexible retail roster (Tuesday to Saturday)

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