Headspace Receptionist

**headspace Receptionist - Ashfield**

Requisition ID: req7399
Employment Type: Max-Term Contract

**headspace Ashfield is looking for a receptionist For a part-time, Max Term until April 2024.**

Are you someone who wants to make a real difference to the lives of young people?

headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds. Our vision is to improve young people’s mental, social and emotional wellbeing through the provision of high quality, integrated services when and where they are needed. headspace Brookvale has been managed by New Horizons since 2015 with the support of a number of local youth services who form a consortium.

If you're looking for somewhere to make a difference in lives of young people, then join the headspace team as a
**receptionist based in**
**Ashfield.**

**This is a part-time position, max-term position with working days on**
**Thursday & Friday**
**.**

**The Day to Day**
- Provide a warm welcome to our young people, their friends, and families and other visitors to the centre.
- Work effectively as a part of the wider team to support young people accessing services at the headspace Brookvale.
- Provide daily administrative support including diary management, appointment bookings, room allocation and billing.
- Ensure that client records are accurately recorded and maintained in our electronic medical record.
- Maintain client and staff confidentiality at all times.

**What you need to have**
- 2 years previous experience in a receptionist role. Experience in health in advantageous.
- A youth focused approach. The ability to engage with young people and their families in a warm and empathetic way is essential.
- Previous experience working with young people and their families is ideal.
- Demonstrated excellent interpersonal and communication skills both in person and on the phone.
- Highly developed customer service focus and skills.
- Demonstrated ability to manage and prioritise a busy workload and competing work demands.
- Strong analytical skills and problem-solving capabilities.
- Relevant medical or allied health practice experience and/or general customer service experience of at least 2 years.
- Knowledge and understanding of the health and wellbeing issues impacting young people.

**You could benefit from**
- Parental and Long Service Leave opportunities.
- Our Employee Assistance Program providing counselling services.
- Develop your skills through Internal and External learning and workplace mentoring.
- Grow through Professional development opportunities and secondments.
- Work in a supportive culture and working environment.

**To Apply**

Please submit a cover letter that explains how your skills, ability and experience meets the essential role requirements of this advert.

***headspace National Youth Mental Health Foundation is funded by the Australian Government Department of Health under the Youth Mental Health Initiative.