Delivery Lead

1 month ago

Melbourne, Australia Art Processors Full time

**Who we are**

Art Processors are leading experience designers, partnering with the cultural and tourism organisations to attract and engage large audiences. We combine the most inventive creative and technical skills to design compelling exhibitions, attractions, and places.

Art Processors employs 100+ people across the United States and Australia. Our clients include leading museums and visitor attractions in the US and Asia Pacific region, which collectively attract around 20 million visitors annually.

Art Processors was recently recognised as one of the top ten places to work in the _2023 AFR BOSS Best Places to Work_ awards.

**A little about the role**

We are looking for a Delivery Lead with Business Analyst capabilities to join our team, in a role that can be located anywhere in Australia. Our business has been built on our experiential design/project offering, but this role will play a key role in ensuring the success of our soon to be launched product portfolio by collaborating with Product Leaders, Designers and Software Engineers, to deliver compelling experiences to delight our customers. The role will work with multiple Product teams to support and evolve our shared product vision by focusing on continuous product delivery.

In this role, you will be responsible for developing and maintaining product delivery methodologies, standards and tools and ensuring that all team members uphold these standards throughout development and execution. The role will also have people leadership responsibility of a Senior Business Analyst and Senior QA Engineer. Another key part of the role will also be translating business and customer needs into clearly articulated features, detailed user stories and acceptance criteria for some of our product streams to support the workload of our Senior Business Analyst.

If you're interested in a role where you can help establish and evolve processes and ways of working and have influence across an entire product portfolio, this could be the role for you

**You could be the one if you have**
- Experience leading the delivery of products, using agile principles, whilst working closely with and coaching product and technology teams
- Experience overseeing regular release cycles, and leading our customers and stakeholders through the change management process
- Experience working in product development teams, with examples of collaborating successfully with software engineering and design teams
- Experience translating business and customer needs into clearly articulated features, detailed user stories and acceptance criteria
- Experience working within a range of agile environments, comfortable making changes to process to ensure what we implement works for AP and the individual teams.
- Experience creating status reports and generating insights to keep stakeholders informed of product and project status, including representing Product at meetings
- Previous people leadership experience, with a passion for coaching and developing people and creating an environment for your team to be successful
- Experience successfully facilitating engaging workshops with stakeholders to generate business solutions
- Have experience assessing and documenting the current state to identify and recommend improvements
- A good understanding of and experience with Atlassian tools but believes in empowered teams and knows how to leverage tools to support teams effectively
- An interest in the cultural sector and creating innovative visitor experiences would be an advantage

**What we offer**

We promote a friendly, human work environment; providing you with the support, tools and resources to flourish in your role. You'll be able to draw on the support of a widely experienced team while pushing the boundaries of what's possible in your craft while delivering unique experiences to some of the most innovative creative institutions in the world.

In addition to the above, you'll:

- Work flexibly with access to a range of flexible work arrangements. If you're Melbourne based, this includes the choice to work remotely or hybrid/full time in our Collingwood office. If you live outside of Melbourne, you'll work remotely full-time with opportunities to work from
- Choice of company laptop (PC or Mac)
- Receive financial support to set up your home office
- Receive fortnightly financial allowances if working in a remote or hybrid capacity
- Have access to generous paid leave and parental leave policies. Our leave offering includes volunteer leave, life leave, back up carers leave, menopause leave, grandparents leave, flexible public holidays too many to mention
- Have access to a range of benefits which support your well-being (e.g. Headspace, Health Coaching)
- Have access to an annual cultural institution stipend and paid subscriptions to Apple Music or Spotify
- Have access to materials and services provided by our partners, including Circle In and Pride in Diversity
- Share the experiences we

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