Integrated Services Manager

2 months ago


Epping, Australia Assetlink Full time

**Introduction**:
About ASSETLINK

Established in 1993, Assetlink is an Australian owned facilities services provider with over 3,000 people serving over 1,200 customers in Australia and New Zealand. Specialising in the provision of standalone cleaning and security services or a tailored integrated solution, Assetlink support businesses to manage their assets and operations in the commercial, retail, aviation, health & aged care and mining sectors.

**Description**:
An exciting opportunity has become available for a professional, organised and customer focused Integrated Services Manager to work with one of Assetlink’s significant clients located in Victoria. You will be based at the Pacific Epping Shopping Centre - a major regional shopping centre located approximately 30 kilometres north of the CBD.

You will oversee and manage the operations of the cleaning, security, maintenance and customer service teams and deliver an exceptionally high level of service.

Weekend work will be required with set days to be confirmed.

What you will be doing
- Oversee the management of company operations in cleaning, security, customer service and maintenance for our site
- Meet our contractual obligations and delight our customers by exceeding their expectations
- Provide exceptional customer service
- Participate in regular meetings with the Client and Stakeholders to report on performance related KPI's and operational issues
- Ensure compliance with contract requirements and collaborate with all stakeholders.
- Provide strong leadership, coaching, mentoring and inspiration to your teams to deliver the Assetlink way
- Identify opportunities to provide innovation and value-add for the client
- Oversee all financials/budget and control the P&L
- Identify any problem areas and develop, implement, and monitor appropriate strategies to address these issues
- Undertake staff training and ensure leadership and compliance with Occupational Health and Safety requirements

**Skills and Experiences**:
You will have
- Facilities management experience and a background within a retail/commercial environment
- Experience in managing diverse teams, performance management and employee relations experience
- Organisational and planning ability
- Well developed administration skills with exceptional attention to detail
- Demonstrated Client relationship management experience
- Passion and commitment to deliver customer service to the highest standard
- Strong influencing skills and the capacity to deal with issues proactively
- Excellent communication and presentation skills both written and verbal
- Strong financial / business acumen and competent computer skills
- Ability to work flexible hours to support your team and the client
- Familiar with OHS practices and legislation
- Fully vaccinated in COVID-19
- Ability to work on weekends, with set days to be confirmed

What we offer you
- Reward and recognition incentives
- Ongoing training and development
- A safe and supportive working environment
- Career development
- A family-oriented culture

This is an exciting position that represents a unique opportunity to make a difference by establishing an environment which fosters high morale, performance, ethical behaviour and the general well-being of all team members.

In order to comply with various Federal/State/Territory Government mandates and Client site requirements, you must be able to provide proof of vaccination if required to do so as part of the Assetlink recruitment process.

**Assetlink’s Diversity Commitment**:
Currently, Assetlink is representative of around 80 nationalities, speaking 59 different languages. Assetlink recognises the benefits of diversity in creating amazing customer experiences, increasing productivity, and encouraging business growth.



  • Epping, Australia Assetlink Full time

    An exciting opportunity has become available for a professional, organised and customer focused** Integrated Services Manager** to work with one of Assetlink’s significant clients located in Victoria. You will be based at the **Pacific Epping **Shopping Centre - a major regional shopping centre located approximately 30 kilometres north of the CBD. You...


  • Epping, Australia Assetlink Full time

    An exciting opportunity has become available for a professional, organised and customer focused** Integrated Services Manager** to work with one of Assetlink’s significant clients located in Victoria. You will be based at the **Pacific Epping **Shopping Centre - a major regional shopping centre located approximately 30 kilometres north of the CBD. You...


  • Epping, Australia Sharp & Carter Full time

    Manage a team of 6 consultants nationally - Supportive work environment which allows strong collaberation with sales manager - Stunning offices with state-of-the-art facilities **The company**: Sharp & Carter is proud to partner with this multinational orgnaisation who specillises in the design, development, manufacturing, marketing and distubution of...


  • Epping, Australia Southern Cross Care (NSW & ACT) Full time

    The Customer Service Manager is responsible for overseeing and managing the processes and resources of the Customer Service Team as the first point of contact for Southern Cross Care (SCC) clients as they consider accessing our services. As the Customer Service Manager you are responsible for effectively managing a pipeline of suitable clients for vacancies...

  • Service Manager 2ic

    1 month ago


    Epping, Australia Busy Bees Full time

    Busy Bees at Epping Our service at Epping prides itself on supporting new families who are unable to speak English, through our knowledgeable Educators who can speak Mandarin, Hindi, Punjabi, Gujrati, Malayalam, and Tamil. Our philosophy focuses on the discovery and exploration of respectful relationships with children. We consider young children to be...


  • Epping, Australia Stratco Full time

    **Innovator and leader in Australian retailing & manufacturing**: - ** Benefit from Stratco training to ensure success**: - ** Full Time Opportunity** With over 70 years experience in the building and home renovation markets, **Stratco** has become one of the largest producers and marketers of quality building and home improvement products in Australia...


  • Epping, Australia Stratco Full time

    **Innovator and leader in Australian retailing & manufacturing**: - ** Benefit from Stratco training to ensure success**: - ** Full Time Opportunity** With over 70 years experience in the building and home renovation markets, **Stratco** has become one of the largest producers and marketers of quality building and home improvement products in Australia...


  • Epping, Australia YMCA NSW Full time

    **Date**:03-May-2023 **Location**: Epping, AU **Company**:YMCA NSW - **Be a part of creating great experiences for members of our community**: - **Provide first class service to all members and guests**: - **You will be the first and last person our members see in our facility** Our customer service officers are passionate about creating awesome...


  • Epping, Australia Achieve Australia Full time

    Epping location - Disability Day Program - Salary Packaging and Career Progression Opportunities **Purpose of the Service Coordinator role** As a Service Coordinator at Achieve Australia, your primary goal is to provide person-centered quality support services to people with a disability. You will manage the day-to-day operations of our Araluen Day...


  • Epping, Australia Achieve Australia Full time

    Epping location - Disability Day Program - Salary Packaging and Career Progression Opportunities **Purpose of the Service Coordinator role** As a Service Coordinator at Achieve Australia, your primary goal is to provide person-centered quality support services to people with a disability. You will manage the day-to-day operations of our Araluen Day...


  • Epping, Australia NS Automation Services Pty Ltd Full time

    We are a small company based in Epping servicing the manufacturing sector. We are looking for a full-time dynamic person to train in all aspects of the business. Learning from the ground up you will be provided with extensive on-the-job training and development to ensure you have a well-rounded understanding of the business. Long-term plan to further your...


  • Epping, Australia NS Automation Services Pty Ltd Full time

    We are a small company based in Epping servicing the manufacturing sector. We are looking for a full-time dynamic person to train in all aspects of the business. Learning from the ground up you will be provided with extensive on-the-job training and development to ensure you have a well-rounded understanding of the business. Long-term plan to further your...

  • Manufacturing Manager

    1 month ago


    Epping, Australia Kingspan Water and Energy Full time

    **The Role** We are seeking an experienced Manufacturing Manager to join our friendly, professional, and highly driven Operations Team in Epping, Vic. Reporting to the Operations Manager VIC, you will take full accountability and responsibility for the day-to-day running of Steel Water Tank manufacturing while developing and coaching our current Employees...


  • Epping, Australia Kingspan Water and Energy Full time

    **The Role** We are seeking an experienced Manufacturing Manager to join our friendly, professional, and highly driven Operations Team in Epping, Vic. Reporting to the Operations Manager VIC, you will take full accountability and responsibility for the day-to-day running of Steel Water Tank manufacturing while developing and coaching our current Employees...


  • Epping, Australia NS Automation Services Pty Ltd Full time

    We are a small company based in Epping servicing the manufacturing sector. We are looking for a full-time dynamic person to train in all aspects of the business. Learning from the ground up you will be provided with extensive on-the-job training and development to ensure you have a well-rounded understanding of the business. Long-term plan to further your...


  • Epping, Australia NS Automation Services Pty Ltd Full time

    We are a small company based in Epping servicing the manufacturing sector. We are looking for a full-time dynamic person to train in all aspects of the business. Learning from the ground up you will be provided with extensive on-the-job training and development to ensure you have a well-rounded understanding of the business. Long-term plan to further your...


  • Epping, Australia NS Automation Services Pty Ltd Full time

    We are a small company based in Epping servicing the manufacturing sector. We are looking for a full-time dynamic person to train in all aspects of the business. Learning from the ground up you will be provided with extensive on-the-job training and development to ensure you have a well-rounded understanding of the business. Long-term plan to further your...


  • Epping, Australia WD-40 COMPANY Full time

    Position Overview: We are seeking a motivated Customer Service Representative, with impeccable attention to detail and strong communication skills to support our customers (retailers) and a friendly supply chain team. The role involves processing sales orders, liaising with logistics providers (product delivery) and answering customer enquiries. As the...


  • Epping, Australia Southern Cross Care (NSW & ACT) Full time

    The Customer Service Consultant role is one of the first points of contact for Southern Cross Care (SCC) clients as they consider accessing our services. In this office based role you will have responsibility for building strong relationships with your key stakeholders both internal and external, as you support and assist our client’s and their families...

  • Assistant Manager

    3 weeks ago


    Epping, Australia Foot Locker Full time

    Overview: You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising,...