Product Specialist

7 months ago


Sydney, Australia WiseTech Global Full time

**Product Specialist - Logistics (Air Cargo)**:
In our Sydney Head Office, we have around 30 teams (plus sub-teams) tasked with solving deeply complex industry problems. We are looking for an expert in air cargo to use their deep knowledge to help steer development of our industry leading software. We offer the right individuals the opportunity to rotate through our teams, gaining valuable and holistic overview of our product and industry, which means you can broaden your experience in other areas including teams specialising in Carriers, Customs, International Logistics and Warehousing to name a few. The rotations program fosters and enables a profound learning and up-skilling opportunity.

Together we will change the world of logistics, one innovation at a time.

**The Responsibilities**:

- Investigate and provide solutions to complex issues
- Deliver high quality customer service in the form of 2nd line support
- Writing up requirements for new features and functionality
- Assess existing functionality and recommend areas for improvement
- Documenting supporting content and release notes
- Analyse and document processes
- Identify and evaluate inefficiencies and recommend optimal business practice and system functionality/ behaviour
- Troubleshoot problems in a timely manner
- Product development review (UAT/ QA) for software fixes and new features
- Work collaboratively with customers and development throughout the lifecycle for new features

**About You**:
You are a clear communicator and an attentive listener, with a knack for finding the root cause behind every problem. You thrive in challenging situations, and you appreciate the dynamics of a flexible, flat-structured work environment. You possess the ability to look beyond the surface of an issue.

**Your knowledge and Understanding**:

- Extensive experience in air cargo or related logistics/ supply chain areas coupled with technical knowledge
- Strong communication and collaboration skills
- Can demonstrate self
- driven learning and self
- development
- Software product background is advantageous
- Stakeholder management experience
- Experience with agile software methodologies is useful

**About WiseTech Global**:
At WiseTech Global we build leading technology solutions that help the logistics industry move goods globally. Our customers include the world’s largest logistics companies. Our innovations and global technology enables, improves and empowers the world’s supply chains. Having listed on the ASX in 2016, WiseTech Global is now an ASX 50, AU$20 billion+ company that is serious about expansion and technical innovation. Our mission is to change the world by creating breakthrough products that empower those that own, enable, and operate the supply chains of the world. We are known for our vibrant, dynamic workplace where personal and professional fulfilment and company success go hand in hand. Working at WiseTech provides you with the ability to work in an industry leading culture with high levels of autonomy and ownership.

**Before you Apply**:


  • Product Specialist

    6 days ago


    North Sydney, Australia Charterhouse Full time

    **Product Specialist** - **Join a large financial services organisation with excellent development opportunities**: - **Flexible, hybrid work options**: - **Competitive Salary** **About the Company** Join a large fleet management organisation as a Product Specialist specialising in the growth and development of MaaS mobility products. The Product...

  • Product Specialist

    2 weeks ago


    Sydney, Australia COLLETTE TRAVEL SERVICE INC Full time

    Collette is seeking a **Product**Specialist** to join our Product Team. This is a hybrid role, a combination of remote and time in the Sydney office (located in the CBD). **ABOUT COLLETTE: Let Us Show You the World** There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of...

  • Product Specialist

    2 weeks ago


    Sydney, Australia Novartis Full time

    Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs and an...

  • Product Specialists

    2 weeks ago


    Sydney, Australia Canva Full time

    **Canva’s Commitment and Mission - At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite...

  • Product Specialists

    1 week ago


    Sydney, Australia Canva Full time

    **Canva’s Commitment and Mission** At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you...

  • Product Specialist Nsw

    9 months ago


    Sydney, Australia GN Group Full time

    Product Specialist, NSW We are expanding and therefore have an opportunity for a commercially minded Audiologist to join our industry leading Product Specialist team. If you are an energetic, sales and service-focused individual, this may be the opportunity you have been waiting for! THE POSITION OFFERS - Competitive base salary + car allowance + sales...

  • Product Specialist

    1 week ago


    Sydney, Australia Draeger Australia Pty. Ltd. Full time

    Put your clinical expertise to good use at Dräger!! - Draeger Australia Pty. Ltd. - Job-ID V000006929 Sydney Vollzeit **The Job Responsibilities** Are you motivated by our "WeLEAD" principles of building trust, creating value for our customers, enabling others, providing direction, delivering results and embracing diversity? We have an opportunity...

  • Product Specialist

    7 months ago


    Sydney, Australia WiseTech Global Full time

    **About WiseTech Global**: WiseTech Global is changing the world of logistics through technology. We build products using the latest software tools and the best hardware platforms and take pride in delivering solutions that make a significant difference for our customers, partners, staff, shareholders, and the logistics industry at large. **Role...


  • Sydney, New South Wales, Australia SafetyCulture Full time

    Job Title: Product Development SpecialistSafetyCulture is seeking a highly skilled Product Development Specialist to join our team. As a key member of our product development team, you will play a critical role in developing software products that prioritize user experience.About the Role:We are looking for an experienced Product Development Specialist who...

  • Product Specialist

    2 weeks ago


    Sydney, Australia Universal Business Team Full time

    The Company CW Systems imports and distributes a quality range of window furnishings and sun shading solutions across a large network of reliable retailers in Australia. At the forefront of innovation, with a dedicated development, design and research team, CW Systems also offer element flyscreens, internal blinds, plantation shutters, opening roof systems,...

  • Product Specialist

    2 weeks ago


    Sydney, Australia Philips Full time

    **Job Title**: Product Specialist - CT Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems. With nearly 40,000 employees working in 100 countries, we...


  • Sydney, Australia Ignite Specialist Recruitment Services Full time

    **The Company** This government organisation provides a service to the people of NSW to promote, protect, develop, maintain and improve the wellbeing. **About The Role** As the Cyber Security Specialist you will be responsible for delivering specialised cybersecurity services to ensure the safe and secure implementation of ICT projects across the Cyber...

  • Technical Specialist

    7 months ago


    Sydney, Australia Ignite Specialist Recruitment Services Full time

    Contract Type Contract Reference BH-371137 Industry IT Salary per hour - Min: AUD 120 - Max: AUD 150 **Location**: ACT, NSW, NT, QLD, SA, TAS, VIC, WA. - **Contract**: 12 months with 2x 12 months extensions. - **Eligibility**: Australian citizenship and Baseline security clearance required. - **Working Arrangement**: Hybrid working Arrangement -...


  • Sydney, Australia Dynatrace Full time

    As a Manager of Technical Product Specialists, you will lead a team of Technical Product Specialists and Consultants whose focus is on ensuring high customer satisfaction, providing in-product assistance (chat), delivering remote training sessions, and giving best practice guidance in how to get the most value from Dynatrace. As a Manager of Technical...

  • Product Specialist

    2 weeks ago


    Sydney, Australia Healthcare Professionals Group Full time

    **About the company** Our client is an industry-leading hospital and medical devices manufacturer and supplier. They have a strong presence in Australia and are renowned for their premium quality products. **About the opportunity** Reporting into the head of sales, in this Product Specialist role in Sydney you will support the growing range of Custom...

  • Product Specialist

    7 months ago


    Sydney, Australia Medtronic Full time

    **Careers That Change Lives **Are you confident in your ability to drive your own success? We are looking for an enthusiastic self-starter with a can do attitude and passion for marketing to join our ANZ Cardiac Rhythm Management team as Product Specialist. **A Day in the Life **Responsibilities Include** - Formulates and reviews corporate short and...

  • Product Specialist

    2 days ago


    Sydney, Australia PSG, a Dover Company Full time

    PSG is part of the Pumps and Process Solutions segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through...

  • Product Specialist

    5 months ago


    Sydney, Australia WiseTech Global Full time

    At WiseTech Global, our people and teams worldwide are aligned in our vision to create the operating systems for global logistics. Our customers use our software to run their global logistics businesses and part of this end-to-end solution is our sales CRM product. As a product specialist, you see our customers challenges as opportunities and articulate them...

  • Product Specialist

    3 days ago


    Sydney, Australia KE Select Full time

    Global Manufacturer of Life Science Products - Flexibility to Work from Home or Office - To Inherit Lucrative Portfolio of Key Accounts **Product Specialist (General Laboratory Equipment)** *** **About the Company** This is your opportunity to join one of the most well-known global manufacturers of leading life science products. The organisation offers a...

  • Product Specialist

    7 months ago


    Sydney, Australia WiseTech Global Full time

    **About The Job**: At WiseTech Global, our people and teams worldwide are aligned in our vision to create the operating systems for global logistics. Our customers use our software to run their global logistics businesses and part of this end-to-end solution. As a Product Specialist, you see our customers challenges as opportunities. You use your knowledge...