See more Collapse

Assistant Customer Service Centre Manager

4 weeks ago

Gawler, Australia SA Government -DEPARTMENT FOR INFRASTRUCTURE AND TRANSPORT Full time

**Department for Infrastructure and Transport**

**Job reference**: 524659

**Location**: 5118 - GAWLER

**Job status**: Ongoing

**Eligibility**: Open to Everyone

The Department for Infrastructure and Transport (DIT) has diverse responsibilities for transport systems and services, infrastructure planning and provision within South Australia.

**Duties**
The Assistant Customer Service Centre Manager is accountable to the Manager and responsible for providing assistance in the efficient and effective day to day management and delivery of a comprehensive range of high quality customer focused, integrated Government services to the South Australian community.

In particular, the role will assist coordinate the daily activities of Customer Service Officers, coach them to deal with more complex customer issues and ensure they are provided with updated policy, procedures and training.

The role will provide support to the Manager to develop, implement and review work practices to enhance service delivery and assist in the collection and analysis of customer feedback.

The Assistant Customer Service Centre Manager will ensure integrity of transactions, including maintenance and access to systems, so all Customer Service Officers have access to relevant information and referral networks to meet their obligations under the Service SA service level agreements.

**Requirements**:
Nil

**Special Conditions**
Must be prepared to be reassigned to different Service SA locations during periods of staff absences and high workloads or as required to meet business needs.

Some out of hours and weekend work, along with some intra/interstate travel may be required.

**Tenure of Vacancy**
Ongoing appointment

**Remuneration**
ASO3 - $65,606 to $69,919 per annum

**Enquiries**
Ms Julia Creane
Manager, Gawler Customer Service Centre
Telephone: (08) 7133 1517

**Application Instructions**

**Additional Notes**
Applicants are required to submit a CV and a Cover Letter of no more than 2 pages addressing the selection criteria in the attached Role Statement.

Role Statement - Assistant Customer Service Centre Manager (ASO3)

The SA Government is an Equal Opportunity Employer and safety is a core value.

**Applications close**: 26/04/2023 5:00 PM

**Flexibility Statement**
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

We have other current jobs related to this field that you can find below

  • Customer Service Team Member

    3 weeks ago

    Gawler, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Food Services Assistant

    4 weeks ago

    Gawler, Australia Southern Cross Care (SA, NT & VIC) Inc Full time

    **Be the difference. Enjoy great rewards and benefits.**: - ** Casual Position available**: - ** Bupa Health Insurance & Goodlife Health Club discounts** **About the role** In this position you will work as part of a cohesive team, undertaking general catering duties for the provision of high quality catering services. Daily duties include but are not...

  • Environmental Services

    6 hours ago

    Gawler, Australia Randstad Full time

    Are you passionate about water safety and thrive on providing outstanding community focused customer service? The Gawler Aquatic Centre is on the lookout for dedicated lifeguards to join our team for the 2024/2025 Summer Season. Dive into an energetic and supportive environment, where you'll be instrumental in ensuring the safety and enjoyment of all our...

  • Food Services Assistant

    2 weeks ago

    Gawler, Australia Southern Cross Care (SA, NT & VIC) Inc Full time

    Be the difference. Enjoy great rewards and benefits.:- Casual Position available:- Bupa Health Insurance & Goodlife Health Club discountsAbout the roleIn this position you will work as part of a cohesive team, undertaking general catering duties for the provision of high quality catering services.Daily duties include but are not limited to:assisting in the...

  • Customer Service Advisor

    4 weeks ago

    Gawler, Australia BankSA Full time

    Join a supportive team in our Gawler Branch - Permanent Part time, 33.5 hours per week - Customer service role working with the local community **How will I help?** First up - you'll be one of the friendly faces of BankSA. We want to help all of our customers with all of their banking. Not just because it’s better for business - but so they make the most...

  • Assistant Store Manager

    1 week ago

    Gawler, Australia Smokemart & GiftBox Full time

    Gawler, SA, Australia - Part time **Who We Are** For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We not only pride ourselves on providing customers with quality products and specialised service but also promoting a supportive and positive culture for our team. We can proudly say that the SMGB...

  • Services Assistant

    2 weeks ago

    Gawler, Australia SA Government -SA HEALTH Full time

    SA HealthJob reference: 856993Location:GAWLERJob status: OngoingEligibility: Open to Everyone- Barossa Hills Fleurieu Local Health Network, Gawler and Barossa Hospitals:Salary: $1, $1,072.60 per week (pro-rata) - WHA2**:- Permanent Part Time position working 32 hours per week, over a 7 day rosterOverviewYou will be responsible for providing a timely,...

  • Services Assistant

    2 weeks ago

    Gawler, Australia SA Government -SA HEALTH Full time

    SA HealthJob reference: 787459Location:GAWLERJob status: OngoingEligibility: Open to Everyone- Barossa Hills Fleurieu Local Health Network, Gawler, Angaston, Tanunda:Salary: $1, $1,050.60 per week (pro rata) - WHA2:- Ongoing Part Time position available (16 hrs p/wk), working over a 7 day rosterThe Services Assistant is responsible for providing a timely,...

  • Liquor Assistant Manager

    4 weeks ago

    Gawler East, Australia Drakes Supermarkets Full time

    **Exciting Career Opportunity** - Attractive remuneration + 10% in-store and supermarket discount - Opportunity for progression into FT - Join Australia's largest independent supermarket chain Drakes Supermarkets is Australia’s leading independent supermarket retailer. With over 6,000 team members across over 70 sites in South Australia and Queensland,...

  • Assistant Manager, Gawler Sa

    3 weeks ago

    Gawler, Australia ANZ Banking Group Full time

    **Req ID**: 65793 **Department**: Business Banking SA/NT **Division**: Australia Commercial **Location**: Gawler About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their home, building a...

  • Liquor Assistant Manager

    4 weeks ago

    Gawler East, Australia Drakes Supermarkets Full time

    Exciting Career Opportunity  Opportunity for progression into FT  Join Australia's largest independent supermarket chain Drakes Supermarkets is Australia’s leading independent supermarket retailer. With over 6,000 team members across over 70 sites in South Australia and Queensland, including newsagencies, meat production centres, fresh produce...

  • Liquor Assistant Manager

    2 weeks ago

    Gawler East, Australia Drakes Supermarkets Full time

    Exciting Career Opportunity Opportunity for progression into FT Join Australia's largest independent supermarket chain Drakes Supermarkets is Australia's leading independent supermarket retailer. With over 6,000 team members across over 70 sites in South Australia and Queensland, including newsagencies, meat production centres, fresh produce...

  • Liquor Assistant Manager

    4 weeks ago

    Gawler East, Australia Drakes Supermarkets Full time

    Exciting Career Opportunity Attractive remuneration + 10% in-store and supermarket discountOpportunity for progression into FT Join Australia's largest independent supermarket chainDrakes Supermarkets is Australia’s leading independent supermarket retailer. With over 6,000 team members across over 70 sites in South Australia and Queensland, including...

  • Liquor Assistant Manager

    2 weeks ago

    Gawler East, Australia Drakes Supermarkets Full time

    Exciting Career Opportunity Attractive remuneration + 10% instore and supermarket discount Opportunity for progression into FT Join Australia's largest independent supermarket chainDrakes Supermarkets is Australia's leading independent supermarket retailer. With over 6,000 team members across over 70 sites in South Australia and Queensland, including...

  • Liquor Assistant Manager

    2 weeks ago

    Gawler East, Australia Drakes Supermarkets Full time

    Exciting Career Opportunity Attractive remuneration + 10% in-store and supermarket discountOpportunity for progression into FT Join Australia's largest independent supermarket chainDrakes Supermarkets is Australia's leading independent supermarket retailer. With over 6,000 team members across over 70 sites in South Australia and Queensland, including...

  • Services Assistant

    3 weeks ago

    Gawler, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 856993 **Location**: 5118 - GAWLER **Job status**: Ongoing **Eligibility**: Open to Everyone - **Barossa Hills Fleurieu Local Health Network, Gawler and Barossa Hospitals**: - **Salary: $1,061.50 - $1,072.60 per week (pro-rata) - **WHA2**: - **Permanent Part Time position working 32 hours per week, over a 7 day...

  • Services Assistant

    7 days ago

    Gawler, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 862596 **Location**: 5118 - GAWLER **Job status**: Ongoing **Eligibility**: Open to Everyone - **Barossa Hills Fleurieu Local Health Network, Gawler and Barossa Hospitals**: - **Salary: $1,061.50 - $1,072.60 per week (pro-rata) - **WHA2**: - **Permanent Part Time position working 32 hours per week, over a 7 day...

  • Liquor Assistant Manager

    4 weeks ago

    Gawler East, Australia Drakes Supermarkets Full time

    Cellarbrations Gawler EastExciting Career Opportunity Attractive remuneration + 10% in-store and supermarket discountOpportunity for progression into FT Join Australia's largest independent supermarket chainDrakes Supermarkets is Australia’s leading independent supermarket retailer. With over 6,000 team members across over 70 sites in South Australia and...

  • VR & Non-VR GPs

    2 weeks ago

    Gawler, Australia Hyde & Partners Medical Centre Full time

    GP Opportunity Hyde & Partners Medical Centre has delivered high-quality care to the local Gawler community for over 40 years. Having recently relocated to a larger, brand new, purpose-built facility in the heart of Gawler, we are seeking General Practitioners looking for a full patient load to join our growing team. This mixed billing practice has a...

  • Client Service Officer

    7 days ago

    Gawler, Australia Demant Full time

    **WHO IS AUDIKA** - Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.- In Australia, Audika...