Customer Services Consultant I North Rocks
4 months ago
**_Are you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and Welcoming team?_**
**The Opportunity**
Exciting opportunity for a dynamic, experienced business administrator to partner with our General Manager as part of the care home leadership team at our North Rocks Home.
Your role known across Bupa as the Customer Service Consultant, is crucial to the success of the operation of the home. Supporting the employee experience, you will work across the following functions: rostering and pay, training/compliance and Human Resources.
Some of your duties will include:
- **Resident Placement**
Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home by coordinating the admissions, welcome and settling in process, ensuring the best possible customer experience
- **Employee Service**
Support the Care home employee experience through rostering, recruitment activities, onboarding and induction of new starters, and managing employee leave.
- **Concierge**
- **Payroll**
Processes fortnightly staff payroll and associated reports
Ensures Facility Manager reviews and authorizes pay run each fortnight
**About You**
- Minimum of a Cert III in Business Administration or equivalent experience
- Previous experience gained in a similar admin/customer service role
- Patience - working in a care home is fun and rewarding, we truly love our residents, but it also requires calm and patience, and a sunny disposition
- You might be speaking to a worried family, or a confused resident, and although you can’t always provide answers, you can reassure and follow up
- Intermediate to advanced skills across the MS Office Suite
- Highly developed organisation and time management skills - prioritisation and self-direction is key in this role
- Knowledge of Kronos/payroll systems/admin requirements in the Aged, Health Care or regulated industry is advantageous
**What’s in it for you?**
- We set you up for success from the get-go with our dedicated Induction program
- Supportive, collaborative, and caring team culture
- Continual learning and development opportunities
- Discounts on Bupa Products - insurances, optical, dental
- Exciting benefits on offer from our Bupa Partners
- Internal transfers across our care homes
-
North Rocks Retail Associate
4 days ago
North Rocks, New South Wales, Australia Kmart Full timeKmart North Rocks - Holiday Casual OpportunityAt Kmart, we're committed to delivering an exceptional customer experience and creating a dynamic work environment for our team members.About the Role:We're seeking enthusiastic and customer-focused individuals to join our team as Holiday Casuals in North Rocks.As a Holiday Casual, you'll play a vital role in...
-
Basketball Coach
4 months ago
North Rocks, Australia HQ Infinity Full timeSeeking Basketball Coach - North Rocks Location Passionate about basketball and inspiring young athletes? Join our team as a Basketball Coach in North Rock! Location: North Rocks Availability: Weekdays after 3:30pm or Sundays **Requirements**: Enthusiasm for basketball. Coaching experience preferred. Availability for weekday afternoons or...
-
All Rounder
4 months ago
North Rocks, Australia Piccolo Me North Rocks Full timeCafé All Rounder Piccolo Me Australia Pty Ltd is looking for an experienced and exceptional All Rounder to join our team at our location in North Rocks. Role and Responsibility - Taking orders from customers - Prepare and serve specialty products and beverages - Cash handling and operating a point-of-sale terminal and EFTPOS machine - Clearing up used...
-
Cleaner and General Hand
4 months ago
North Rocks, Australia Anytime Fitness North Rocks Full timeAnytime Fitness North Rocks is now seeking a motivated general hand and cleaner. **ABOUT YOU** The position requires someone with: - Ability to muti-task - An attitude towards work that is highly goals orientated - You need to be a high performer and want to make a difference in peoples' lives - your staff and your members! - Have a car and drivers...
-
CONNOR - Christmas Casual - North Rocks, NSW
4 days ago
North Rocks, Australia CONNOR Full timeCONNOR - Christmas Casual - North Rocks, NSWCN-166 CONNOR NORTH ROCKS, SHOP T91-T91A NORTH ROCKS S/C, NORTH ROCKS NSW, New South Wales, Australia Req #5916 Monday, 23 September 2024 Join the Connor Crew this Christmas! Connor is gearing up for the busiest time of year across Australia and New Zealand, Christmas!...
-
Receptionist Bupa Dental North Rocks
3 months ago
North Rocks, Australia Bupa Full time**Why Bupa?** - Significant Bupa product and service discounts - up to 40% health insurance discount! - Over 140 practices Australia wide - Move with us! - Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa! - Conveniently located in North Rocks Shopping Centre - Customer Service experience advantageous! **About the...
-
Kmart North Rocks
1 month ago
North Rocks, Australia Kmart Full timeKmart North Rocks - 2024/2025 Holiday Casual Opportunity Job Details | kmartaustr ...
-
Catering Assistant
3 months ago
North Rocks, Australia Bupa Full time**About the Home** Bupa North Rocks is a modern care home set in a historic outer suburb of north-west Sydney surrounded by beautiful bush scenery and local reserves. It nears Lake Parramatta, North Parramatta shops and Westmead hospital. It consists of 118 beds, with various care units. Our primary goal is placing our focus on the health, lifestyle and...
-
Recreational Activities Officer
3 months ago
North Rocks, Australia Bupa Full time**About the Home** - Bupa North Rocks is a modern care home set in a historic outer suburb of north-west Sydney surrounded by beautiful bush scenery and local reserves. It nears Lake Parramatta, North Parramatta shops and Westmead hospital. It consists of 124 beds, with various care units. Our primary goal is placing our focus on the health, lifestyle and...
-
North Rocks Retail Assistant
2 days ago
North Rocks, New South Wales, Australia Kmart Full timeKmart North Rocks - Holiday Casual OpportunityAt Kmart, we're committed to providing our customers with an exceptional shopping experience. As a Holiday Casual, you'll play a vital role in supporting our stores during the high trade season.Key Responsibilities:Provide excellent customer service and support to our customersWork collaboratively with the store...
-
Recreational Activities Officer
3 months ago
North Rocks, Australia Bupa Full time**About the Home** - Bupa North Rocks is a modern care home set in a historic outer suburb of north-west Sydney surrounded by beautiful bush scenery and local reserves. It nears Lake Parramatta, North Parramatta shops and Westmead hospital. It consists of 124 beds, with various care units. Our primary goal is placing our focus on the health, lifestyle and...
-
Catering Assistant
3 months ago
North Rocks, Australia Bupa Full time**About the Home** Bupa North Rocks is a modern care home set in a historic outer suburb of north-west Sydney surrounded by beautiful bush scenery and local reserves. It nears Lake Parramatta, North Parramatta shops and Westmead hospital. It consists of 118 beds, with various care units. Our primary goal is placing our focus on the health, lifestyle and...
-
North Rocks, Australia CONNOR Full timeCONNOR - Retail Sales Assistant- North Rocks, NSWCN-166 CONNOR NORTH ROCKS, SHOP T91-T91A NORTH ROCKS S/C, NORTH ROCKS NSW, New South Wales, Australia Req #105 Monday, 9 September 2024 RETAIL SALES ASSISTANT / CASUALS Do you want to join one of Australia’s fastest growing retailers?Do you want to work for a...
-
School-based Traineeship
3 months ago
North Rocks, Australia Reece Group Full timeSchool-based Traineeship - Plumbing North Rocks The Reece Group is a leading international company with exceptional values and customer focus. Their core business is supplying plumbing and bathroom products to plumbers and retail customer, but what many people don’t realise is that Reece also has several specialty businesses such as Irrigation, HVAC-R,...
-
Catering Assistant
3 months ago
North Rocks, Australia Bupa Full time**About the Home** Bupa North Rocks is a modern care home set in a historic outer suburb of north-west Sydney surrounded by beautiful bush scenery and local reserves. It nears Lake Parramatta, North Parramatta shops and Westmead hospital. It consists of 124 beds, with various care units. Our primary goal is delivering person centered care focusing on the...
-
Cafe Manager
3 months ago
North Rocks, Australia Piccolo Me North Rocks Full timePiccolo Me Australia Pty Ltd is looking for an experienced and exceptional manager to join our team at our cafe location in North Rocks. Role and Responsibility - Working in FOH role - Customer service and dealing with complaints - Preparing shift schedules - Training new staff members - Ensure menus, food standards, procedures and processes are followed -...
-
Cleaning Assistant
4 months ago
North Rocks, Australia Bupa Full time**About the Home** Bupa North Rocks is a modern care home set in a historic outer suburb of north-west Sydney surrounded by beautiful bush scenery and local reserves. It nears Lake Parramatta, North Parramatta shops and Westmead hospital. It consists of 124 beds, with various care units. Our primary goal is delivering person centered care focusing on the...
-
Casual Sales Assistant | Prouds North Rocks
4 months ago
North Rocks, Australia Prouds Jewellers Full timeCasual Sales Assistant | Prouds North RocksNorth Rocks NSW 2151, Australia Req #4878 Thursday, 2 May 2024 Opportunity to grow your long-term retail career Join Australia’s largest family owned jewellery retailer Become a part of our 118 year legacy We are renowned, high-quality and timeless Are you a...
-
All Rounder/barista
3 months ago
North Rocks, Australia Piccolo Me North Rocks Full timeCafé All Rounder Piccolo Me Australia Pty Ltd is looking for an experienced and exceptional All Rounder to join our team at our location in North Rocks. Role and Responsibility - Taking orders from customers - Prepare and serve specialty products and beverages - Cash handling and operating a point-of-sale terminal and EFTPOS machine - Clearing up used...
-
School-based Traineeship
3 months ago
North Rocks, Australia Reece Group Full timeSchool-based Traineeship - Plumbing North RocksThe Reece Group is a leading international company with exceptional values and customer focus. Their core business is supplying plumbing and bathroom products to plumbers and retail customer, but what many people don’t realise is that Reece also has several specialty businesses such as Irrigation, HVAC-R,...