Communications & Engagement Advisor

2 weeks ago


Melbourne, Australia Melbourne Water Full time

**Job Number**:

- 978405

**Work type**:

- Permanent Full Time

**Location**:

- Melbourne - Docklands

**Categories**:

- Communications, Education & Marketing

**Our Organisation**:
At Melbourne Water we love water and love life. What we do makes a vital contribution to Melbourne’s famous lifestyle. We achieve this by supplying high quality drinking water, providing outstanding sewerage services, integrating drainage systems, building resilience to flooding and by enhancing our waterway and land for greater community use. At Melbourne Water, we are in the ‘Decade that Matters’ and we’ve got some ambitious goals to achieve. It’s a pride we share in helping to make greater Melbourne a fantastic place to live.

**The Role**:
Reporting to the Communications and Engagement Manager, the Communications and Engagement Advisor will develop, influence and lead proactive communications and engagement initiatives, putting Melbourne’s diverse community at the heart of our decision making and the delivery of our services.

This will be achieved through:

- Developing, leading and evaluating integrated communication and engagement strategies (face-to-face and digital), plans and procedures for complex projects and business strategies being delivered by across Melbourne Water service portfolios.
- Providing advice and support to internal groups and delivery partners on managing complex and sensitive issues.
- Developing strong relationships with key customers and stakeholders, including internal project managers and agency officers.
- Driving Melbourne Water’s Next Generation Community Engagement approach across Melbourne Water and our service providers to ensure a customer centric approach to project delivery.

**Your Skills and Experience**:

- Extensive experience in the delivery of community engagement across the construction or infrastructure environment.
- Experience in developing and delivering proactive and innovative community engagement strategies on complex projects, business strategies or sensitive community issues.
- Exceptional social awareness and ability to quickly and creatively redesign engagement activities to meet community expectations.
- Experience with online engagement techniques, social media and digital content creation.
- High-level project management skills with proven ability in setting priorities, meeting deadlines, managing budgets and keeping accurate records to enable project reporting.
- Demonstrated understanding of the media and media relations.
- IAP2 certification is desirable but not essential.

For more information, please see the attached Position Description.

**Culture at Melbourne Water**:
We take enormous pride in cultivating a culture that holistically benefits our team and the wider Melbourne community. The pillars of our culture are based on Flexibility, Impact, Growth & Development, and People.
- We are committed to flexible working in a variety of manners including hybrid work, varied start/finish times, purchased leave, part time work, and 9-day fortnights. We understand that Melbourne Water and our customers are benefitted by enabling balance in work and life.
- Make an impact as part of a passionate team doing meaningful work to enhance life and livability in Melbourne.
- We relish learning and challenging the status quo for continuous growth. Perpetual and varied opportunities for learning and development are offered in a variety of manners - from formal development programs, digital learning content and lunch & learns; to visiting our sites and getting to see our initiatives and projects first hand.

How to apply

Closing date: 6 December 2023 at 11:55pm AEST

**Advertised**:
22 Nov 2023 AUS Eastern Daylight Time

**Closing**:
06 Dec 2023 11:55 PM AUS Eastern Daylight Time



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