Ticketing & Membership Coordinator

2 weeks ago


Caulfield East, Australia Melbourne Racing Club Full time

The Melbourne Racing Club (MRC) is one of Australia's most prestigious Sports, Events and Property Development companies. As well as running elite horse racing at Caulfield, Ladbrokes Park (Sandown) and Mornington Racecourses, we own 13 pub venues under the Pegasus Leisure Group (PLG), an emerging collection of owned events such as The Peninsula Picnic and the MRC Foundation, our charitable arm.

Based at Caulfield Racecourse, reporting to the Membership Manager, the **Ticketing** **& Membership Coordinator** will work across the operational functions of membership including the membership renewals program, membership fulfilment, reciprocal rights, and reward points program. Alongside this, they will be responsible for setting up new ticketing event builds including access control, hard ticket requirements and overseeing box office operations and distribution strategies.

They will also be responsible for engaging and growing the Club’s highest-tiered members and providing administration support by answering queries, processing new memberships, and supporting our members across events and race days.

**Responsibilities**:

- Assist the Membership Manager in executing the Club’s Membership renewals and fulfilment program, working with internal and external stakeholders.
- Be involved in the execution and enhancement of the Membership team services including Reciprocal Rights and Loyalty programs.
- Provide customer service support to all members.
- Work with the Events team to prepare for and deliver Membership Events.
- Work with the Ticketing Manager to coordinate ticketing for members.
- Be a point of contact for ticketing even builds, processes and on the day liaisons for ticketing related matters
- Provide concierge-style service for Chairman's Club members to build relationships with key members

**Skills & Experience**
- Knowledge of membership or ticketing operations
- Demonstrated experience in the delivery of quality customer service
- Experience working with membership programs and distribution centres (desirable)
- Ability to meet and manage strict guidelines and deadlines
- Ability to build and maintain good working relationships with internal and external stakeholders
- Outstanding attention to detail
- Strong time management with the ability to effectively multi-task

**What’s in it for you?**
- Free onsite parking or a short walk from Caulfield Station
- Ongoing learning & development opportunities through the organization-wide DRIVE Development program
- Access to our year-round well-being initiatives including our Employee Assistance Program for staff and family
- Discounts across our family of brands and free tickets to a wide range of events
- Discounted coffee at Caulfield Glasshouse located next to our Head Office
- Paid Volunteer and Parental Leave



  • Caulfield, Australia Melbourne Racing Club Full time

    The Melbourne Racing Club (MRC) is one of Australia's most prestigious Sports, Events and Property Development companies. As well as running elite horse racing at Caulfield, Ladbrokes Park (Sandown) and Mornington Racecourses, we own 13 pub venues under the Pegasus Leisure Group (PLG), an emerging collection of owned events such as The Peninsula Picnic and...

  • Marketing Coordinator

    2 weeks ago


    Caulfield East, Australia Pegasus Leisure Group Full time

    Operating as part of the wider Melbourne Racing Club (MRC) group, Pegasus Leisure Group (PLG) has an exciting portfolio consisting of 14 hotel and club venues located across greater Melbourne. The PLG Marketing team has an exciting opportunity for a **fixed-term part-time **Marketing Coordinator to join the team. This role will assist the Marketing Manager...


  • Caulfield, Australia Melbourne Racing Club Full time

    We have a great opportunity for a **full-time Operations Coordinator** to join the Operations team. This role leads and assists with the operational and logístical delivery of the Melbourne Racing Club’s race days and other events across our three racecourses: Caulfield Racecourse, Mornington Racecourse, and Sportsbet Sandown. The Melbourne Racing Club...


  • Caulfield East, Australia Melbourne Racing Club Full time

    The Melbourne Racing Club (MRC) is one of Australia's most prestigious Sports, Events, and Property Development companies. As well as running elite horse racing at Caulfield, Ladbrokes Park (Sandown), and Mornington Racecourses, we own 14 pub venues under the Pegasus Leisure Group (PLG), an emerging collection of owned events such as The Peninsula Picnic and...


  • East Melbourne, Australia Cricket Australia Full time

    Permanent, Full-Time role in a leading sporting organisation Drive consumer growth in our world-class Big Bash Leagues Flexible location and Hybrid Working Here’s the deal We’re looking for a sales focussed and driven Consumer Growth Lead to join our W/BBL team. Reporting to the Head of Business Operations, you’ll be responsible for driving growth...


  • Caulfield, Australia Calvary Full time

    Leisure & Activities Coordinator - Aged Care Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Permanent full-time position at Calvary Huntly Suites in Caulfield location! About the role The Leisure & Activities Coordinator...

  • Events Coordinator

    2 weeks ago


    Brunswick East, Australia Noisy Ritual Full time

    Noisy Ritual We're on the lookout for an Events Coordinator & Admin all rounder to develop and coordinate a range of events at our Brunswick East venue, whilst managing excellent communications with customers and the Noisy Ritual team. - Fun and diverse role - Socially conscious, inclusive and supportive team Noisy Ritual is an independent urban winery in...


  • Caulfield East, Australia Melbourne Racing Club Full time

    The Melbourne Racing Club (MRC) is one of Australia's most prestigious Sports, Events and Property Development companies. As well as running elite horse racing at Caulfield, Ladbrokes Park (Sandown) and Mornington Racecourses, we own 13 pub venues under the Pegasus Leisure Group (PLG), an emerging collection of owned events such as The Peninsula Picnic and...

  • Paralegal

    1 week ago


    Caulfield East, Australia Melbourne Racing Club Full time

    The Melbourne Racing Club (MRC) is one of Australia's most prestigious Sports, Events and Property Development companies. As well as running elite horse racing at Caulfield, Ladbrokes Park (Sandown) and Mornington Racecourses, we own 14 pub venues under the Pegasus Leisure Group (PLG), an emerging collection of owned events such as The Peninsula Picnic and...


  • Caulfield, Australia Glen Eira City Council Full time

    **Be part of an organisation where employees are engaged, connected and proud!**: - **Help lead a customer centric planning service**: - **Part time or Full time, 12 months opportunity (Parental leave cover)**: - **$114K - 128K p.a (pro rata for part time) + super + flexible work arrangement options** **About the role** We are seeking a passionate,...

  • Coordinator Permits

    2 weeks ago


    Caulfield, Australia Glen Eira City Council Full time

    Looking for a leader to drive, motivate and inspire your team within the Works Depot - Full time, Permanent role - $114.5k - $128.4k + Superannuation **About the role** Our Works Depot team is looking for a suitably qualified Coordinator Permits and Development. You will provide effective leadership through people development and expert program and project...


  • Caulfield, Australia Glen Eira City Council Full time

    Career development opportunity in an energetic and motivational work environment - Full Time opportunity with flexible working arrangements - $65,205.92 per annum + superannuation **About The Role** Glen Eira Leisure (GEL) offers fitness, recreation and aquatic education services across multiple sites in Glen Eira, including the premier Glen Eira Sports...


  • Caulfield, Australia Melbourne Racing Club Full time

    We have an amazing opportunity for a **full-time People & Culture Advisor** to join the Shared Services Team reporting to the General Manager Operations - P&C. This is a fantastic chance to step into a role where you'll make a meaningful impact, while being part of a team that values growth, collaboration, and continuous improvement. This opening comes as...

  • Team Leader

    1 week ago


    Caulfield, Australia Calvary Full time

    Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment **Permanent Part-Time**: Team Leader (Enrolled Nurse / PCW- medication administrator) role! About the role The Team Leader plays an integral role in the provision of high-quality...


  • East Fremantle, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **WA, East Fremantle, 6158** Join Our Team as the WA Marketing Coordinator at Belgravia Leisure - Dynamic role in Australia and New Zealand’s leading leisure management business - Benefit from professional growth, flexible work arrangements, and a competitive salary package. - Drive marketing strategies for multiple venues and be part of a team that...

  • Team Leader

    7 days ago


    Caulfield, Australia Calvary Full time

    Team Leader - Aged Care Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Build your career with Calvary, supporting the provision of care to our residents. About the role The Team Leader plays an integral role in the provision of...

  • Project Coordinator

    7 days ago


    Bentleigh East, Australia Bay Building Full time

    Join a rapidly growing insurance building business - Great fixed term opportunity for experienced Project Coordinator - Join a thriving MLS team in this desk based role in Bentleigh East **About Us** Bay Building Group is a market leader when it comes to insurance building in Australia. Operating nationally, for 35+ years we have specialised in repairs to...


  • Caulfield, Australia Glen Eira City Council Full time

    **High performing and innovative People and Culture team and organisation - #GEProud**: - **Flexible Work Environment | High performing organisation | Supportive team**: - **Part-time, permanent opportunity - 30.4 hour per week**: - **$44-$48 per hour + superannuation** **About the role** Glen Eira City Council's People and Culture team provide strategic...

  • Therapy Coordinator

    1 week ago


    East Victoria Park, Australia Early Start Australia Full time

    At Early Start Australia, joy is at the heart of everything we do. Join our close-knit community in Ellenbrook and experience a workplace where fun is a priority. From lively lunches to awards nights and even dress-up competitions, we make sure to celebrate our successes together. **Perks & Benefits**: - Enjoy up to 12 weeks of annual leave through our...


  • East Melbourne, Australia Cricket Australia Full time

    Working for Cricket Australia means that you become a part of Australia’s proud history and help us look toward the future. We are seeking to drive bold, transformative change in digital experiences, junior participation, culturally diverse inclusion, gender equality and sustainability, whilst also reimagining the W/BBL, building player connection through...