Membership Manager Mount Lawley

2 weeks ago

Perth, Australia Goodlife Health Clubs Full time

**About Goodlife Health Clubs**:
As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.

**As both a service provider and employer our mission is simple**: Move people to achieve great things.

**The opportunity**:
The Membership Manager (MM) at our Mount Lawley club takes responsibility for leading a capable, in-club team of Member Support Consultants (MSC) to maximise membership growth (through acquisition and retention) and create a positive member experience that drives club visitation and member engagement. The MM takes overall responsibility for achieving joiners, leavers, and member growth goals, whilst overseeing front desk operations and setting best-in-class service standards within the club.
The MM is tasked with mentoring their team and giving them the tools to succeed in their role. They combine their sales expertise, exceptional customer service capability, and motivational leadership skills to develop a culture that inspires prospective members, whilst ensuring that existing members are motivated to continue their fitness journey.

**Key responsibilities**:

- Manage the daily workflow of the club's MSC team ensuring the club reaches monthly sales targets
- Achieve your own individual proportionate monthly and annual sales targets to contribute to the success of the team
- Create a structure to ensure that the MSC team achieves their daily minimum performance criteria
- Assist with the delivery of sales training to develop the MSC team
- Achieve member retention and growth budgets on a monthly basis
- Support the Club and Regional Manager in developing initiatives to drive membership growth
- Support the Club Manager in developing the MSC fortnightly roster

**About you**:

- Able to demonstrate proven sales and customer service experience with a clear ability to hit KPIs
- An understanding of the cycle of selling, and various sales techniques including up-selling and cross-selling
- Previous experience of managing the customer journey to achieve successful customer outcomes - an understanding of customer retention strategies and metrics is highly regarded
- Previous experience of managing and mentoring a team
- Ability to set and motivate others towards a goal
- Experience using business computer systems
- Current First Aid and CPR certificates

**What we can offer you**:
A career in the fitness industry is a career like no other. With Goodlife Health Clubs, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.

**In addition, we offer**:

- A realistic OTE of $85,000 (made up of base salary, plus commission), plus super
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards”
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines

Elevate your professional and personal growth withaccess to our industry leading learning and development content. Dive into the FLG Learning Hub, your one-stop shop for 90,000+ online courses From mastering languages to becoming a presentation pro, and from acing customer service to ruling social media, we've got what you need to excel. Plus, get excited with Blinkist Explore a curated collection of engaging reads to boost your brainpower anytime, anywhere. Get ready to unleash your potential and conquer new heights, both personally and professionally, with our exciting learning and development content

**About Fitness & Lifestyle Group**:
We are proud to be part of Fitness and Lifestyle Group (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.

**Our Commitment to Diversity and Inclusion**:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authenti

  • Diploma Qualified Educator in Mount Lawley

    2 months ago

    Perth, Australia Murdock Education Recruitment Full time

    Location**:Mount Lawley** Qualification**:Diploma or Certificate III** Join our team as a dedicated Diploma Qualified Educator in the picturesque setting of Mount Lawley. As a vital member of our educational community, you'll bring your expertise and passion to create a nurturing and stimulating environment for young learners. With your Diploma or...

  • Diploma Qualified Educator in Mount Lawley

    2 weeks ago

    Perth, Western Australia Murdock Education Recruitment Full time

    Location:Mount LawleyQualification:Diploma or Certificate IIIJoin our team as a dedicated Diploma Qualified Educator in the picturesque setting of Mount Lawley. As a vital member of our educational community, you'll bring your expertise and passion to create a nurturing and stimulating environment for young learners. With your Diploma or Certificate III...

  • Membership Manager | Mount Lawley

    2 weeks ago

    Perth, Australia Goodlife Health Clubs Full time

    Job Description About Goodlife Health Clubs: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of...

  • Diploma Educator in Mount Lawley

    2 months ago

    Perth, Australia Murdock Education Recruitment Full time

    **Location: Mount Lawley** **Qualification: Diploma** Our team is looking for a qualified educator to join us. An individual who can help assist in the social, emotional, physical, and educational needs of infants and young children. The educator will help other staff plan and prepare for the day ahead.

  • Customer Banking Specialist

    3 weeks ago

    Perth, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist - Mount Lawley - **Thorough training program to kickstart your banking career**: - **Access to extensive employee benefits & discounts**: - **Be part of a collaborative and high-performing culture** **19 hours part time** - Monday 9.00am-2.00pm, - Tuesday 11.00am-4.00pm, - Thursday 9.30am-1.30pm - Friday 9.30-2.30pm **Do work...

  • Customer Banking Specialist

    2 weeks ago

    Perth, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist - Mount Lawley - **Thorough training program to kickstart your banking career**: - **Access to extensive employee benefits & discounts**: - **Be part of a collaborative and high-performing culture** **Permanent part time, 19 hours per week**: - M 9.00am-2.00pm - T 11.00am-4.00pm - Th 9.30am-1.30pm - F 9.30-2.30pm **Do work...

  • Club Manager Mount Lawley

    2 weeks ago

    Perth, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Manager Mount Lawley

    2 weeks ago

    Perth, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Group Fitness Manager Mount Lawley

    3 weeks ago

    Perth, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Mount Lawley

    2 weeks ago

    Perth, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Customer Banking Specialist

    3 weeks ago

    Perth, Australia Commonwealth Bank Full time

    **Thorough training program to kickstart your banking career**: - **Access to extensive employee benefits & discounts**: - **Be part of a collaborative and high-performing culture** **19 hours part time** - Monday 9.00am-2.00pm, - Tuesday 11.00am-4.00pm, - Thursday 9.30am-1.30pm - Friday 9.30-2.30pm **Do work that matters** As the public face of...

  • Customer Banking Specialist

    2 weeks ago

    Perth, Australia Commonwealth Bank Full time

    **Thorough training program to kickstart your banking career**: - **Access to extensive employee benefits & discounts**: - **Be part of a collaborative and high-performing culture** **Permanent part time, 19 hours per week**: - M 9.00am-2.00pm - T 11.00am-4.00pm - Th 9.30am-1.30pm - F 9.30-2.30pm **Do work that matters** As the public face of CommBank,...

  • Membership Manager

    2 weeks ago

    Perth, Australia Goodlife Health Clubs Full time

    18-Jun-2024 FLG/1800739 Perth - CBD, Inner and Western Suburbs - Category: - Sales- Position Type: - Full Time- Application Close Date: - 14-Jul-2024**About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate...

  • Deli Manager Mt Lawley

    4 weeks ago

    Perth, Australia Retailworld Resourcing Full time

    **Deli Manager** - Competitive salary package starting from $75k+Super + bonus - Autonomous role focused on the vibrant fresh category - Long-term career growth opportunities Are you a passionate food enthusiast with a knack for leadership? Join a dynamic supermarket group as a Delicatessen Manager and lead an engaged team to deliver an exceptional high-end...

  • Casual Gym Instructor

    4 weeks ago

    Perth, Australia Edith Cowan University Full time

    $35.38 per hour Casual, ECU Sport and Fitness Centres (Joondalup and Mount Lawley) Open to candidates with relevant work rights ECU SPORT AND FITNESS CENTRES (JOONDALUP AND MOUNT LAWLEY) OverviewThe ECU Sport and Fitness Centre is seeking highly motivated and experienced casual Gym Instructors to join ourcentre team in providing a high level of customer...

  • Casual Gym Instructor

    2 weeks ago

    Perth, Western Australia Edith Cowan University Full time

    $35.38 per hour Casual, ECU Sport and Fitness Centres (Joondalup and Mount Lawley) Open to candidates with relevant work rights ECU SPORT AND FITNESS CENTRES (JOONDALUP AND MOUNT LAWLEY) OverviewThe ECU Sport and Fitness Centre is seeking highly motivated and experienced casual Gym Instructors to join ourcentre team in providing a high level of customer...

  • Deli Manager Mt Lawley

    2 weeks ago

    Perth, Western Australia Retailworld Resourcing Full time

    Deli Manager Competitive salary package starting from $75k+Super + bonus Autonomous role focused on the vibrant fresh category Longterm career growth opportunitiesAre you a passionate food enthusiast with a knack for leadership? Join a dynamic supermarket group as a Delicatessen Manager and lead an engaged team to deliver an exceptional high-end product...

  • Client Advocate

    7 days ago

    Perth, Australia Adecco Full time

    Great salary & fantastic benefits - Discount Private Health & Birthday day-off! - Monday to Friday, no weekend work! - A collaborative and supportive culture. Promoting internally to progress careers This full-time Client Advocate position will allow you to exhibit your first-class administration & customer service skills in a professional and...

  • Casual Academics Pool

    2 weeks ago

    Perth, Western Australia Edith Cowan University Full time

    Pay Rates as per Industrial Instrument Joondalup/Mount Lawley/Online Campuses Open to candidates with relevant work rights CASUAL ACADEMICS POOL SCHOOL OF EDUCATIONJOONDALUP/MOUNT LAWLEY/ONLINE CAMPUSES PAY RATES AS PER INDUSTRIAL INSTRUMENT OverviewSeeking qualified secondary teachers Opportunity to work in a tertiary setting in WA's largest School of...

  • Medical Receptionist

    2 weeks ago

    Perth, Australia I-MED Full time

    Join the I-MED Radiology Team! I-MED Radiology Network operates over 250 clinics and conducts more than 6 million patient procedures annually, making us a global leader in medical imaging. With over 350 doctors and 4,000 staff members actively sharing clinical knowledge and expertise, we guarantee a consistently high level of service. In 2022, we expanded...