Ict Team Lead Systems Care
3 weeks ago
**Role**: ICT Team Lead Systems Care
**Location**: Murarrie, Brisbane Queensland
**Employment Type**: Permanent - Full time
With 15,000 Goodstart team members across 661 centres nurturing 63,600 children, we’re Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to improve the lives of Australia's children and their families. From our centre teams to our support teams, we work together to make a real difference for children in those crucial early years.
The ICT Team Lead for Systems Care plays a pivotal role in overseeing and guiding our Systems Care Teams. This individual will champion a customer-centric ethos in harmony with Goodstart's Foundations, empowering the team to provide exceptional service and support to our stakeholders. Special attention will be given to the Dimensions project, with a focus on enhancing comprehension and proficiency with the product.
**Your Impact**:
Manage and lead the daily operations of the Systems Care Team, focusing on enabling and empowering the Centre Network teams’ to better understand the systems that they are using and how these tools can enable business success.
Build and maintain a framework for collaboration around product problem, issues, and enhancements.
Team Leadership - to lead and drive a customer focussed culture.
Establish successful support process and communication channels so that faults, defects and incidents are addressed in a timely manner.
Provide data to vendor on regular/ repeatable issues and problems for early intervention.
**What Goodstart can offer you**:
Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs.
Not-For-Profit Salary Packaging benefits which reduce your taxable income to increase take home pay.
Access to discounted childcare (up to 15%)
Discounted health care and access to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes.
Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
Be a part of a team and work environment where everyone feels a sense of belonging, inclusion and purpose.
Regular social events at our head office location
Security and stability - as Australia’s largest provider of early learning and care and a not-for-profit social enterprise, we exist purely to improve the lives of Australia’s children and their families.
**You’ll bring to the table**:
Prior experience in a similar role within the relevant industry is essential, particularly in leading large teams with expertise in contact center solutions.
Experience of labour and forecasting experience on an enterprise level.
Strong working knowledge of PureCloud/ Dimensions/Zap / PowerBi desirable.
How to apply
Supporting our people and protecting our children
We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.
**Posting Notes**: MURARRIE, BRISBANE || QLD || Australia (AU) || | SF: LI || No Early Childhood Qualification || Full-Time
-
Ict Team Lead Systems Care
5 days ago
Murarrie, Queensland, Australia Goodstart Early Learning Full timeRole: ICT Team Lead Systems CareLocation: Murarrie, Brisbane QueenslandEmployment Type: Permanent - Full timeWith 15,000 Goodstart team members across 661 centres nurturing 63,600 children, we're Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to improve the lives of Australia's children and...
-
Ict System Owner
2 weeks ago
Murarrie, Australia Goodstart Early Learning Full time**Role**: ICT System Owner - Child Care Management Systems **Location**: Brisbane, Queensland **Employment Type**: Permanent - Full Time With 16,500 Goodstart team members across nearly 700 centres nurturing 70,000 children, we’re Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to improve...
-
Ict Systems Owner
5 days ago
Murarrie, Queensland, Australia Goodstart Early Learning Full timeRole: ICT Systems Owner - UKG DimensionsLocation: Murarrie, Brisbane, QldEmployment Type: Full-TimeWe're GoodstartWith 16,500 "Goodstarter" team members across nearly 700 centres nurturing 70,000 children, we're Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to improve the lives of Australia's...
-
Ict Systems Owner
7 days ago
Murarrie, Australia Goodstart Early Learning Full time**Role**: ICT Systems Owner - Content Platforms **Location**: Brisbane, Queensland **Employment Type**: Permanent - Full Time With 16,500 Goodstart team members across nearly 700 centres nurturing 70,000 children, we’re Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to improve the lives of...
-
Ict Manager
5 days ago
Murarrie, Queensland, Australia Goodstart Early Learning Full timeRole: ICT Manager - Security and RiskLocation: Murarrie, Brisbane, QueenslandEmployment Type: Permanent - Full TimeWith 16,500 Goodstart team members across nearly 700 centres nurturing 70,000 children, we're Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to improve the lives of Australia's...
-
Ict Support Specialist
5 days ago
Murarrie, Queensland, Australia Goodstart Early Learning Full timeRole: ICT Centre Support SpecialistLocation: Brisbane, QueenslandEmployment Type: Permanent - Full TimeWith 16,500 Goodstart team members across nearly 700 centres nurturing 70,000 children, we're Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to improve the lives of Australia's children and...
-
Ict Centre Support Specialist
5 days ago
Murarrie, Australia Goodstart Early Learning Full time**Role**: ICT Support Specialist **Location**: Brisbane, Queensland **Employment Type**: Permanent - Full Time With 16,500 Goodstart team members across nearly 700 centres nurturing 70,000 children, we’re Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to improve the lives of Australia's...
-
Ict Product Owner
3 weeks ago
Murarrie, Australia Goodstart Early Learning Full time**Role**: ICT Product Owner - Human Experience Management (HXM) Systems **Location**: Murarrie, Brisbane, Queensland **Employment Type**: Permanent - Full Time With 15,000 Goodstart team members across 661 centres nurturing 63,600 children, we’re Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist...
-
Ict Product Owner
3 weeks ago
Murarrie, Australia Goodstart Early Learning Full time**Role**: ICT Product Owner - Human Experience Management (HXM) Systems **Location**: Murarrie, Brisbane, Queensland **Employment Type**: Permanent - Full Time With 15,000 Goodstart team members across 661 centres nurturing 63,600 children, we’re Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist...
-
Ict Support Specialist 1
2 weeks ago
Murarrie, Australia Goodstart Early Learning Full time**Role**: ICT Support Specialist **Location**: Murarrie, Brisbane - Queensland **Employment Type**: Permanent - Full Time **Salary**: $70,000 Plus Super With 16,500 Goodstart team members across nearly 700 centres nurturing 70,000 children, we’re Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist...
-
Ict Centre Support Specialist
2 weeks ago
Murarrie, Australia Goodstart Early Learning Full time**Role**: ICT Centre Support Specialist **Location**: Brisbane, Queensland **Employment Type**: Permanent - Full Time **Salary Banding**: $55,000 to $65,000 Plus Super With 16,500 Goodstart team members across nearly 700 centres nurturing 70,000 children, we’re Australia's largest provider of early learning and care. As a not-for-profit social...
-
ICT Support Specialist
5 days ago
Murarrie, Queensland, Australia Goodstart Early Learning Full timeRole: ICT Support Specialist Location: Murarrie, Brisbane - Queensland Employment Type: Permanent – Full Time Salary: $70,000 Plus Super With 16,500 Goodstart team members across nearly 700 centres nurturing 70,000 children, we're Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to improve...
-
Ict Centre Support Specialist
5 days ago
Murarrie, Queensland, Australia Goodstart Early Learning Full timeRole: ICT Centre Support SpecialistLocation: Brisbane, QueenslandEmployment Type: Permanent - Full TimeSalary Banding: $55,000 to $65,000 Plus SuperWith 16,500 Goodstart team members across nearly 700 centres nurturing 70,000 children, we're Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to...
-
ICT Support Specialist 1
3 weeks ago
Murarrie, Australia Goodstart Early Learning Full timeRole: ICT Support Specialist Location: Murarrie, Brisbane - Queensland Employment Type: Permanent – Full Time Salary: $70,000 Plus Super With 16,500 Goodstart team members across nearly 700 centres nurturing 70,000 children, we’re Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist...
-
ICT Support Specialist
4 weeks ago
Murarrie, Australia Goodstart Early Learning Full timeRole: ICT Support Specialist Location: Murarrie, Brisbane - Queensland Employment Type: Permanent – Full Time Salary: $70,000 Plus Super With 16,500 Goodstart team members across nearly 700 centres nurturing 70,000 children, we’re Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist...
-
Client Support Administrator
2 weeks ago
Murarrie, Australia Our HR Team Full timeOur client is a leader in IT Asset Disposition providing high security data sanitisation services as well as installation, decommissioning and the remarketing of ICT equipment. Their clients include Australia's largest Government and corporate organisations. They are one of the largest and most respected leaders in their field with a vision to become the...
-
Client Support Administrator
2 months ago
Murarrie, Australia Our HR Team Full time**Join a highly respected leader in their field with a growth mindset.**: - **A culture that celebrates success with morning teas, lunches and events.**: - **Full Time, Permanent**: - **Onsite Parking, Close to public transport** **About the Company** Our client is a leader in IT Asset Disposition providing high security data sanitisation services as...
-
Sales Coordinator
5 days ago
Murarrie, Queensland, Australia Our Hr Team Full timeAbout the Company Our client is a leader in IT Asset Disposition providing high security data sanitisation services as well as installation, decommissioning and the remarketing of ICT equipment. Their clients include Australia's largest Government and corporate organisations. They are one of the largest and most respected leaders in their field with a...
-
Ict Asset and Configuration Officer
2 weeks ago
Murarrie, Australia Goodstart Early Learning Full time**Role**: ICT Asset and Configuration Officer **Location**: Murarrie, Brisbane **Employment Type**: Permanent Full time With 15,000 Goodstart team members across 661 centres nurturing 63,600 children, we’re Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to improve the lives of Australia's...
-
Ict Asset and Configuration Officer
5 days ago
Murarrie, Queensland, Australia Goodstart Early Learning Full timeRole: ICT Asset and Configuration OfficerLocation: Murarrie, BrisbaneEmployment Type: Permanent Full timeWith 15,000 Goodstart team members across 661 centres nurturing 63,600 children, we're Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to improve the lives of Australia's children and their...
