Operations Control Centre Manager

2 weeks ago


Bankstown, Australia Kelsian Group Full time

**ABOUT US**

In partnership with Government, Transit Systems NSW innovates, designs and delivers public transport solutions that attract customers because they are easy to use, reliable, convenient and safe. To ensure ease of use, we deliver integrated bus services and transport networks, intelligently easing road congestion and increasing a city’s sustainability and liveability.

Transit Systems NSW is part of Kelsian Group Limited, Australia’s largest integrated land and marine, tourism and public transport service provider with established international operations in London and Singapore. With approximately 9000 employees, we are one of Australia’s most experienced and diverse multi-modal transport businesses operating around 4000 buses, 120 ferries and 24 light rail vehicles, carrying over 207 million customers where they need to go.

For more information about Transit Systems, please visit our **website**

**ABOUT THE ROLE**

Due to the successful award of additional Greater Sydney Bus Contracts, Transit Systems is establishing a new **Operations Control Centre (OCC)** for our Western Regions bus operations. The OCC will commence operating when the current Region 13 services transition across to Transit Systems on 6 August 2023.

Transit Systems is seeking an experienced People Leader to manage our new OCC at Bankstown.

This role will be Monday to Friday and may include after-hours work from time to time including on weekends depending on operational requirements, with responsibility for the management of our Western Sydney bus network.

**KEY DUTIES INCLUDE BUT ARE NOT LIMITED TO**:

- Responsible for the management, resourcing and mentoring of the OCC Supervisor and team of OCC Coordinators and Customer Relations and Infrastructure Officers.
- Assisting with Radio Communications as required, working closely with the Western Sydney local bus operations, planning, workshop, communications, and customer service teams.
- Responsible and accountable for ensuring the OCC team maintains a high standard of operational performance and service control including incident response and recovery and effective cooperation with our clients including the Transport Management Centre.
- Undertaking the management of Incident response including timely and effective communications and reporting responsibilities as required.

**ABOUT YOU**
- You are a people leader, effective in maintaining strong relationships internally and externally to build a positive reputation for Transit Systems.
- Qualifications in management or related fields or relevant experience is desirable.
- Valid NSW Driver licence.
- Have previous experience in an Operations Control Centre environment or similar at Manager or Supervisor level.
- Knowledge and understanding of rostering principles and Bus Driver Enterprise Agreements.
- Understanding of relevant regulatory requirements including management of fatigue.
- Understanding of Transport for NSW Bus contracts including relevant Service Delivery KPI targets and Incident response times.
- Knowledge of buses and/or heavy vehicles
- Working knowledge of Incident Response Plans
- Understanding of and commitment to the principles of Equal Employment Opportunity, OH&S, equity and ethical practice and environmental obligations.

**APPLICATIONS CLOSE BY COB 4 JUNE 2023



  • Bankstown, Australia Manpower Full time

    Manpower Group is the world's workforce expert, creating innovative workforce solutions for more than 65 years. Manpower are currently looking for 3 x Inventory stock controllers. Hours of work will be Day Shift, Monday - Friday ongoing view for permanent position. $32 hourly rate Requirement - Must have 3 years warehouse experience as an inventory...

  • Room Leader

    4 days ago


    Bankstown, Australia Earlyhood Education and Care Full time

    Paying above award rates, multiple employee benefits - Off the floor programming time each week - Flexible shifts to suit you! **Earlyhood Education & Care **is dedicated to sourcing the most passionate, and sought after Early Childhood Educators & Teachers across Sydney. Our centres are **all-new, purpose built and architecturally designed.** Our centres...


  • Bankstown, Australia For Health Group Full time

    The Company ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually. We are proudly part of the...


  • Bankstown, Australia Toll Group Full time

    Company Description Toll Helicopters is Australia’s premier provider of specialised mission-critical helicopter services to clients including NSW Ambulance and the Australian Army. With extensive experience in helicopter maintenance, operations and training, our staff are some of the most highly experienced and well-trained aviation professionals in the...


  • Bankstown, Australia Alexander Appointments Full time

    $32.69 per hour + Super | 35hours per week, Mon-Fri 8am-6pm rotating rosters - NSW State Government | Bankstown Location - ASAP Start | Estimated 4month assignment, strong potential to extend - **$32.69 per hour + Super | 35hours per week, Mon-Fri 8:20am-5:30pm rotating rosters**: - **NSW State Government | Bankstown Location**: - **ASAP Start | Estimated...

  • Warehouse Operator

    3 weeks ago


    Bankstown, Australia Synaco Global Recruitment Full time

    The Client Our client is a globally recognised manufacturer of mineral processing and water treatment equipment based in Bankstown, NSW. This role has the potential to become ongoing due to continuous work opportunities and offers an immediate start within a high-performing team where you will play a vital role in the success of a well renown engineering...

  • Fresh Trading Manager

    17 hours ago


    Bankstown, Australia Coles Supermarkets Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. ***: **About the role**: Reporting to the...


  • Bankstown, Australia Toll Group Full time

    Company Description Toll Helicopters is Australia’s premier provider of specialised mission-critical helicopter services to clients including NSW Ambulance and the Australian Army. With extensive experience in helicopter maintenance, operations and training, our staff are some of the most highly experienced and well-trained aviation professionals in the...

  • Warehouse Operator

    3 weeks ago


    Bankstown, Australia DH & Associates Full time

    **OVERALL SCOPE OF THE ORGANISATION** The client company is at the forefront of the leading worldwide logistics sector. We globally provide total logistics services to about 1,000 customers in such diverse industries as electronics, machinery, chemicals, oil refining, and construction with approximately 43 branches in the world and its headquarters in South...


  • Bankstown, Australia Platypus Full time

    Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in...


  • Bankstown, Australia DH & Associates Full time

    **Logistics Customer Service** **OVERALL SCOPE OF THE ORGANISATION** Our client is incorporated to meet the growing demand in the market for efficient Supply Chain Management (SCM) and logistics systems. They provide personalized SCM/Logistics solutions aligned with the varying needs of companies based on its own integrated Supply Chain & Logistics...

  • Inventory Manager

    4 weeks ago


    Bankstown, Australia Randstad Australia Full time

    Inventory ManagerLeadership role working for a stable national food distribution companyCompetitive salary with employee benefitsCold food storageAbout the CompanyOur client is an Australian-owned, national food distribution company based in Western Sydney.About the RoleYou will manage a team of 4 and oversee cycle counts in a cold food storage environment....

  • Operations Manager

    2 days ago


    Bankstown, Australia Affordable Car Rentals Full time

    **Job Summary**: **Responsibilities**: - Coordinate and schedule appointments with clients for pick-up and drop-off of rental cars according to your availability. Along with taking vehicles to mechanics and panel shops. - Utilise our company software to onboard new clients, ensuring accurate input of their information. - Scan and verify documents, including...

  • Samsung Sds

    17 hours ago


    Bankstown, Australia DH & Associates Full time

    **OVERALL SCOPE OF THE ORGANISATION** Our client is a global ICT company offering a variety of ICT services based on its vast experience and accumulated technological capabilities, as well as its excellent partnerships and human resources all over the world. Our client company has its office based in Parramatta and provides quality and sophisticated...


  • Bankstown, Australia DH & Associates Full time

    Our client is a global logistics company and they are seeking a responsible Forklift Operator to work in a team at warehouse in Bankstown NSW near the airport **Responsibilities;** - Ensuring total warehouse management - receipt of stock, picking, unpacking, inspection and pallets allocation, storage, stock takes, picking, packing, forklift and etc. -...


  • Bankstown, Australia DH & Associates Full time

    Our client company is at the forefront of the worldwide logistics sector and are currently looking for a Warehouse Storeperson / Forklift Driver to join their Bankstown Airport Warehouse. This is a 1-year full-time opportunity with the possibility of an extension. (Monday to Friday, 37.5 hours). Morning Shift: 7 am - 3 pm Afternoon Shift: 3 pm - 11...

  • Dispatch Officer

    7 days ago


    Bankstown, Australia DH & Associates Full time

    **OVERALL SCOPE OF THE ORGANISATION** Our client is incorporated to meet the growing demand in the market for efficient Supply Chain Management (SCM) and logistics systems. They provide personalized SCM/Logistics solutions aligned with the varying needs of companies based on its own integrated Supply Chain & Logistics solution. Depending on the customers’...

  • Samsung Sds

    3 weeks ago


    Bankstown, Australia DH & Associates Full time

    **(1)** **BROAD SCOPE**: Our client is a global ICT company offering a variety of ICT services based on its vast experience and accumulated technological capabilities, as well as its excellent partnerships and human resources all over the world. Our client company has its office based in Parramatta and provides quality and sophisticated logistics service to...

  • Samsung Sds

    17 hours ago


    Bankstown, Australia DH & Associates Full time

    **(1)** **BROAD SCOPE**: Our client is a global ICT company offering a variety of ICT services based on its vast experience and accumulated technological capabilities, as well as its excellent partnerships and human resources all over the world. Our client company has its office based in Parramatta and provides quality and sophisticated logistics service to...


  • Bankstown, Australia Bankstown Council Full time

    Job Description:Are you an experienced Hospitality employee seeking a new and exciting role? Then look no further as City of Canterbury Bankstown is searching for 3 experienced Hospitality staff, who are confident, highly motivated, individuals who are committed to achieving quality outcomes to complement a focused Venue Operations Team.[ads1]Job...