IT Support Technician and Logistics Officer

3 weeks ago


Sydney, Australia IT Factory Pty Ltd Full time

About You
- Proven experience in client facing ICT service and support;
- Proven experience in taking ownership of requests and incidents to resolution;
- Demonstrable experience of service management tools including service request ticketing and monitoring systems;
- Knowledge of basic networking principles is highly preferred;
- Proven ability to install and support Microsoft Office Software Suite;
- Knowledge about Windows and Apple operating systems is highly required;
- Exceptional team player with strong verbal & written communication skills;
- Ability to easily adapt and learn new technologies;
- High level of organisational and time management skills.
- Follow Warehouse duties and procedures
- Processing, Audit, Data Wiping and Pallet wrapping of IT Equipment
- Lifting Catons / Equipment weighing 15-30KG each
- Maintaining professional and friendly customer service to all customers
- Driving a 3-ton truck (Standard Car Licence) or other appropriate vehicles on a regular basis
- Collecting ICT equipment and e-waste from customer premise at the scheduled time using a 3-ton truck or other appropriate vehicles
- Onsite and Remote IT Support

**Salary**: From $60,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Wetherill Park, NSW 2164: Reliably commute or planning to relocate before starting work (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: On the road

Application Deadline: 03/09/2023


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