Fitness First

4 days ago

Randwick, Australia Hatch Full time

Hatch is supporting Fitness First (Fitness and Lifestyle Group) to find a great Member Support Consultant to join their team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Fitness and Lifestyle Group.

**About the role at Fitness and Lifestyle Group**

**Member Support Consultants** (MSC's) at our **Randwick** club are the driving force behind the success of **Fitness First**. They are the first people to interact with our members and have inspired thousands of people to begin their journey towards becoming more active, fulfilled and confident versions of themselves.

No two days are the same as an MSC and you will have the opportunity to interact with people from all walks of life. In this role, you will drive membership growth by performing outreach activities - generating and converting leads by inspiring people to take action that has a positive impact on their physical, mental, and emotional wellness. You aid membership retention through positive interaction with our existing members, assisting them with enquiries, and providing exceptional customer service that motivates them to continue their fitness journey.

You will need to have a current First Aid and CPR certificate to be eligible for this role.

**Seniority**

**Junior** - A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.

**Core Responsibilities**
- Relationship Building - Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.
- Pipeline Management - Prioritize and maintain pipeline while owning the sales cycle from discovery to close, in order to meet targets and goals

**Strengths**
- Service orientation - Actively seeks and develops strategies to help key stakeholders
- Verbal communication - Speaks clearly to convey information effectively to a target audience
- Problem solving - Identifies problems and develops logical solutions that address the problems

**Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Fitness and Lifestyle Group.**

**Salary**: $50,166.30 - $65,162.80 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Work Location: In person

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