Customer Relationship Officer Community Banks

7 months ago

Greater Adelaide SA, Australia Bendigo and Adelaide Bank Full time

Customer Relationship Officer | Community Banks Virginia & Elizabeth | SA

**Do more, dream more, become more. Welcome to Bendigo.**

**About us**

We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.

Be the difference. Be part of Bendigo Bank.

**About the role**

Known internally as a **Customer Relationship Officer, **you will provide a seamless Branch experience by meeting customers end-to-end banking needs across transaction activities, exploring needs and circumstances and providing consumer lending and other financial solutions relevant to their lifestyle. You will demonstrate a high level of ownership which is based on building strong relationships with new and existing customer and the wider community. You will actively engage our customers to explore the best products and services to suit their needs. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs

This position is a great career opportunity and will ideally suit someone to further develop their skills in the consumer lending space.

This position is located at **Community Banks Virginia and Elizabeth. **The role is **full time.**

**About the branch**

Community Bank Virginia & Districts and Elizabeth are a proud and successful set of branches that have had a significant influence in the Adelaide Plains and surrounding areas. Both our businesses have experienced substantial growth over the past 24 and 18 years, respectively.

Through the unique Bendigo & Adelaide Bank Community Bank model, we have invested over $4.6 million back into our local communities through sponsorships, grants, scholarships, as well as dividend payments to our local shareholders.

**About you**

We're looking for someone keen to learn and progress in their career. A successful Customer Relationship Officer will bring:

- Demonstrated ability to achieve sales results through solutions which truly meet the customer's needs.
- Ability to effectively communicate with new and existing customers face to face and over the phone.
- The ability to quickly learn new systems and processes.
- A high level of Banking Product knowledge, including Transactions Accounts, Insurance, Term Deposits and Credit Cards.
- Experience in consumer lending and the banking and finance industry - a plus but certainly not essential

**Why us?**

There's so much more to a career with Bendigo Bank than just banking. You bring your brilliant mind, and we'll help you take your learning to the next level with on-the-job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

If you're excited to be part of an organisation with strong values and a community focus - then this could be the role for you **.**

**Screening and interviews may commence prior to closing date.**

Job ID wzi18BJVdpr0

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