Network Assurance Facilitator

Seeking Network Assurance Facilitator, Level 2, to join the Network Assurance team based at Tweed Heads

**We are unique**

Join an organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and benefits. Take pride in having a meaningful impact on regional, rural and remote communities while being a pivotal player in the energy industry's future.

**About Network Assurance**

Our Network Assurance Team has joined the Customer and Commercial Team and we have a number of new **Network Assurance Facilitator **roles, Level 1 & Level 2, that we are recruiting for across the state.

Customer and Commercial are leading several exciting projects that involve new ways of working to allow us to be safer, smarter and more efficient, and to better serve our customers and communities.

**About the role**

As a **Network Assurance Facilitator Level 2 **, you will be responsible for the delivery of contestable and non-contestable inspection/audit processes, revenue risk, and power quality investigations. This role requires a high level of technical knowledge and skills working across the energy network to maintain good working relationships with all stakeholders. You will be responsible for network inspections, defect management, completion of inspection checklists, project assessments and formal acceptance of construction works.

The role requires planning, assessment, evaluation and reporting of works against policy, procedure, and applicable standards.

This role will be based in Tweed Heads.

If Tweed Heads is not your preferred location, we are also recruiting for Network Assurance Facilitators, both Level 1 and Level 2, in Dubbo/Mudgee, Moree, Tamworth, Goulburn, Quenbeyan, Port Macquarie, Ewingsdale and Wagga Wagga.

**About You**

This role is an excellent opportunity for a qualified Electrical Technician or Dual Qualified applicant who is looking to take their career into new areas.

Your experience in in the Construction, Energy/Electrical or Utilities industry will be essential in coordinating inspections/audits or investigations related to customer installations, quality of supply issues, electricity theft or electrical shock incidents. You will be comfortable with working and dealing with customers, electrical contractors, and ASP's, providing technical advice to both internal and external stakeholders.

**Required Qualifications and Experience**
- Certificate III Electrotechnology Electrician or equivalent
- Qualified Supervisor Certificate or equivalent (Electrical)
- Certificate IV educational study aligned to modules within the Applied Electrical Engineering (Power Industry) qualification or demonstrated capability through past employment experience and/or relevant qualifications
- Driver’s Licence
- White Card - Safe Work NSW Induction for Construction Work
- Skills in coordinating and undertaking investigations, inspections, audits and develop both compliance and preliminary investigation reports
- Demonstrated problem solving and decision-making skills
- Communication and liaison skills required to engage with and address technical issues for customers, business units and key industry stakeholders
- Excellent interpersonal skills with sound influencing and negotiating ability

**Desirable**
- Project Management and/or Business Administration qualifications. Auditing qualifications/certifications.

**Why Essential Energy**

We offer competitive remuneration commensurate with skills and experience and 16% superannuation.

For information on our employee benefits (such as overtime and penalty rates, tools and relocation assistance) please visit our careers page.

**We are proud to be recognised as a **WORK180 Endorsed Employer for All Women **.**

Working with a regionally focused organisation requires a diverse mindset. Wellbeing, development and delivering tangible value are all core to our purpose as we connect and power the regional and rural communities of NSW and parts of southern QLD.

Joining Essential Energy means you are the type of person where camaraderie, supporting your colleagues and balance in your life are all important.

Our culture is diverse, respectful and one where you have a voice which is heard. We know we can only be successful in supporting the customers who depend on us if we work together.

For further information and a copy of the position description please contact **Mitch Lotze, Network Assurance Facilitator, on 0400 089 800.**

Applications close on **Thursday 11 April 2024, at 11:55 pm
**Passionate people. Global thinking. Regional heart.**

**Building a better energy future.
- As an organisation, our aim is to champion inclusivity in the workplace and celebrate the difference in all our employees._