Business Unit Manager
4 days ago
**Fast paced, high growth service environment**:
- **Join a highly successful business, going through strategic growth nationally**
**About the Employer**:
Our Client is the market-leading manufacturer of on-site Wastewater Treatment Systems in Australia. In addition to sales and installation, they also provide routine preventative maintenance, warranty and unscheduled breakdown servicing to ensure the ongoing health of their Treatment Systems. With a market share of over 80% in South East Qld, they are committed to providing consistent, quality servicing to their national client base.
**About the Role;**
This is a pivotal role managing the service division of their business, with the main emphasis being to ensure the effective management, growth and co-ordination of the day to day service operations. This newly created role will suit an experienced Service/Sales Manager, who has commercial experience within wastewater treatment or in-field servicing within similar industries. You will be responsible for developing sales strategies, generating leads and managing the in-field servicing team, and building effective relationships with customers, industry bodies and key decision makers to enable you to build a sales pipeline, drive customer satisfaction and ultimately grow company profitability.
**Benefits**:
- Opportunity to work for an established industry leader who has been in operation since 1969
- Make your mark in the commercial growth strategy of the service division
- Participate in industry forums, trade shows and events
- On-going career development, training, mentoring and volunteer opportunities available
**Duties**:
- Develop sales strategies to ensure the business achieves a competitive advantage
- Provide a high level of Customer service and account sales management
- Prospect customers in identified areas & drive the lead generation process through customer acquisition, eg; Sales Pipelines, Contracts, Orders and Payments and Customer Relationship Management
- Manage a sales portfolio to deliver contract volume, margin, cost and EBITDA targets
- Ensure delivery of agreed customer performance targets and ensure both customer and Servicing commitments are delivered in a timely and cost-effective manner
- Develop accurate sales forecasts aligned with business development plans
- Develop efficient systems to manage and optimize in-field servicing agents, vehicles and service van inventory
- Develop capabilities across the business to offer value-add services and products to new and existing customers
**Skills and Experience**:
- Minimum five years management and industry experience within a service based business
- Proven track record of sales lead generation and delivery
- Ability to work autonomously with a high level of organisational & time management skills
- Ability to meet deadlines, complete projects and manage multiple tasks in a continuously changing business environment
- Strong written and verbal negotiation and communication skills
- Self-motivated, confident, and capable of engaging at all levels of a customer’s business
- Teamwork attitude and behaviour
- Excellent Decision making and problem solving ability
- Current driver’s license (Essential)
- Ability to travel as required
**How to apply**
**Job ID: LB11772/1.0
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