Claims & Customer Service Consultant - Brisbane

2 weeks ago


Brisbane, Australia Mayday Recruitment Full time

Work for a global company offering great training | Rate: $37.93 per hour IS
- Until 31st March 2023, but true opportunities to extend - Lots of company growth
- Paid Training with great management and collaborative social team

MAYDAY is excited to have partnered with one of the world's top Global Insurers who are looking for
**20 x Customer Service & Claims professionals** who are interested in upskilling into Claims Consultants.

These roles are to on
**Monday 28th November until the 31st of March 2023 **with a genuinely strong chance to go permanent and progress with the client afterward.

**The role overview**:

- **Location,** Brisbane, CBD. Flexible working, however, must be flexible to work in the office when required.
- **Working hours,** Monday to Friday
- 8.30-5 pm 37.5hrs per week.
- **Over time,** There may be rare occasions for some Overtime Work (weekdays/weekends), but this will only be by exception. Hours may vary whilst in training (8.30-4.30 pm)
- **Pay,** $37.93 per hour IOS-weekly pay
- **Training,** You will have in-depth structured training which will take place on-site.
- **Management,** you will learn from the best, working for a motivating and supportive Management team, which people love working for.
- **Laptop,** Own laptop is required for this opportunity, **no MacBooks.**

**The role**:

- Manage inbound customer service queries regarding claims & insurance
- Processing claims lodgements
- Arrange assessments & repairs for damage
- Updating customers on how their claims are progressing
- Managing confidential data professionally

**Experience needed**:

- Previous phone-based customer service/call centre experience
- Previous claims/insurance experience is highly desirable
- **A valid police check would be desirable**:

- Must be immediately available immediately, due to the nature of this quick process, and must be able to **provide 2x work references**:

- **Must have a laptop that you are able to use for work purposes, MacBooks are not compatible



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