Trainee Technical Manager

2 months ago


Melbourne, Australia Gallagher Full time

**About the role**

Our team currently has opportunities available for trainee technical managers to join our Workers Compensation team in an environment that will allow you to learn and be supported to grow and develop. If you’re considering a move into a technical manager role, this is a fantastic opportunity for you to be fully supported through a structured learning program.

**Your responsibilities will include**:

- Supporting and coaching team members - such as Case Managers and Senior Case Managers - to make quality decisions on claims
- Guiding, advising and assisting customers who require specialist technical assistance
- Interacting and providing instructions to Legal Panel Firms within the required timeframes on all pre-litigated and litigated matters
- Providing stakeholders with updates in relation to litigated matters
- Undertaking assessments of entitlements
- Strategizing with Case Managers through case conferences
- Undertaking pre-conciliation checks, assisting with strategy considerations and attending conciliation conferences as required
- Mentoring and coaching other members of your team

**We’re interested in hearing from people who possess**:

- Fantastic customer service skills
- Exceptional communication and interpersonal skills
- Experience in client service role
- Coaching, mentoring, and leadership skills
- Bachelor of Law Degree and/or Industry Related Qualifications will be ideal, but not essential to your success

**If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but daily you’ll experience the following**:

- Attractive remuneration packaging & flexible work arrangements - including Work from Home
- Paid Parental Leave
- Excellent working environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities;
- Exciting career - as our Company grows, so do the opportunities for our people;
- Opportunities for ongoing education and development;
- Service recognition awards; and employee assistance program for yourself and immediate family members.

**To apply**:
To be considered for this opportunity you must have right to live and work in Australia when applying.

Agency applicants will not be considered for this position.
- Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business._


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