Agency Attendant

6 months ago

Osborne Park, Australia Racing and Wagering Western Australia Full time

**Company Description**:
**About Us**

RWWA is a dynamic, versatile and commercial organisation that operates in meeting and furthering the needs of the racing and wagering industry in Western Australia.

Our purpose is to ensure the long-term sustainability of the WA racing industry and we achieve this goal through being the controlling authority for the three racing codes of thoroughbred, harness and greyhound racing in WA as well as incorporating wagering through the WA TAB.

The impact of our industry is vast, with a strong customer base involved in racing and wagering each year. We are here for our people and for our animals, and proudly support our community and our sporting champions every day. At RWWA, we back ourselves and each other. We believe that together, as one team, we will make a positive and lasting difference for the WA community.

**About the role**

Are you seeking a flexible work opportunity within a fast-paced environment? We are currently looking for individuals who share our passion for racing to join our team as **Casual **Agency Attendants. This role involves contributing to the daily operations of our TAB retail sales outlets located **South of the river**.

**Duties will include**:

- Operating betting terminals as needed
- Ensuring thorough and up-to-date race day information
- Maintaining cleanliness of terminals
- Reporting equipment failures to relevant parties
- Operating security and generator equipment as necessary
- Following defined procedures for TAB agency operations
- Opening and closing the agency on days rostered for duty
- Upholding security measures as per RWWA procedures
- Assisting in the assessment of potential Agents
- Attending Head Office meetings as required
- Report on cash deficiencies or surpluses to Manager Retail Development

**Qualifications**:
**About You**
- Experience in the delivery of high-level standards in a front counter customer service environment
- Excellent communication and interpersonal skills
- Cash handling skills
- Well-developed problem solving and analytical skills
- Knowledge of RWWA / TAB products and services
- Basic computer literacy skills - Microsoft Office / Windows environment
- Ability to work as part of a team, with or without supervision

**Additional Information**:
**How to Apply**

Ready to embark on an exciting journey as a casual agency attendant with RWWA? Don't miss this opportunity

To apply, please submit your resume and a cover letter outlining any interest you have in racing or sports and why you would be suitable for this role as well as your availabilities over the week”.

As part of the recruitment process, you will be required to complete Pre-Employment screening, which will include one reference check, police clearance and an Australian Working Rights check.

**Please note this role is only open to applicants that hold Australian Working Rights and we are unable to offer Work Sponsorship Visa's.**
- At Racing and Wagering WA, we recognise that we are strengthened by diversity of gender, thought, experience, and ethnicity. We are committed to providing a safe work environment and making reasonable adjustments in which everyone is included and treated fairly._
- We are an Equal Opportunity Employer and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply._

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

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