![people2people](https://media.trabajo.org/img/noimg.jpg)
Customer Care Consultant
1 month ago
Capalaba, free onsite parking
- Permanent full-time role
- Progression opportunities
**The organisation**
people2people are once again partnering with one of Australia’s leading household names within the pest control and hygiene industry. Established over 100 year’s ago, experiencing ongoing business growth, they are now looking to expand their already well-rounded team.
**The role**
Reporting to the branch manager, the purpose of the Customer Care Consultant is to provide excellent customer service and administration support. Your day to day will include
- Answering and resolving complex customer enquiries
- Chasing and updating customer information to ensure that all database material is accurate
- Data entry
- Quoting
- Sending invoices
- Taking payments
- Processing orders
- Activating warranties
- Ad hoc administration as required
**Selection criteria**
To excel in this role you will have
- Strong communication and interpersonal skills
- A passion for customer service and supporting positive outcomes
- Computer literacy (MS Office Suite - essential)
- Past experience in a Customer Service/Administration role
**Benefits**
- Opportunity to work for a well renowned, growing organisation
- Learning and progression opportunities
- No weekend work, Monday to Friday 8.30am to 4.30pm
If you have a passion for Customer Service and are looking to build on your administration function
- **APPLY TODAY** This is a great opportunity if you are looking for career progression within an established organisation. If you have any questions, you can reach out to Georgia Arnott on (07) 3118 0125 for a confidential discussion.
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