Transitions Consultant

7 months ago

Parramatta, Australia Toll Group Full time

Company Description

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Government & Defence provides specialised logistics expertise, including relocation services. We work with clients at all levels of government to deliver an extremely diverse range of logistics solutions - from the distribution of healthcare products, managing the relocation of their employees, delivering fleets of government vehicles, through to helicopter rescue services.

**Job Description**:
We are looking for a Transitions Consultant to join our team in Parramatta, NSW. The significant focus of this position is related to ensuring services are delivered in accordance with contractual requirements. This includes arranging and completing on site visits to customers’ residences to determine the scope of the removal service.

If you are looking to get out of the office, and onto the road visiting Defence personnel in their homes - this is the perfect job for you.

Join a supportive team, where you will feel valued for not only the skills you have but also the whole person you bring to work. We are passionate about progress. Our accessible and supportive leaders have a bold vision, which creates countless opportunities to learn, adapt and grow. This role offers ongoing opportunities to further develop your skills, with genuine career development pathways available.

As a Transitions Consultant, you will:

- Develop strong relationships with Providers, establishing mechanisms of review and promote innovative solutions to ensure the successful delivery of contract requirements.
- Have a working knowledge of the contractual documentation relating to RS Providers including Deed of Agreement, Statement of Requirements and Minimum Standards.
- Reporting of Provider WHS incidents and safety conversations with the relevant Manager.
- Ensuring statutory regulations in relation to Compliance and Safety are adhered to by Providers.
- Understanding the culture of key clients and ensuring swift response and resolution of any service delivery issues.

**Qualifications**:
***To be successful in this role, you will need:

- Experience in a similar role within the relocations industry highly desired
- Intermediate computer skills (microsoft office)
- Excellent customer service skills
- This position is 80% on the road - so a current C class drivers licence is required
- Possess initiative, a strong desire to achieve results and a professional work ethic.
- Flexibility and the ability to adapt to constant change

**What We Offer**:

- Market competitive salary
- Flexible work arrangements
- A positive and collaborative work environment
- Opportunities for professional growth and development
- Local discounts on services and other special benefits for employees

Additional Information
**Be Connected**

With a bold vision and innovative drive, join our 16,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it’s what makes our possibilities endless.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

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