Ao3 Tribunal Officer

3 weeks ago


Brisbane Central Business District, Australia Eden Richie Recruitment Full time

Eden Ritchie Recruitment are seeking an AO3 Tribunal Officer to undertake activities relating to the Medical Assessment Tribunals and provide customer service to workers, representatives, insurers and tribunal members.
- Brisbane City Location
- ASAP Commencement
- 5 month contract, with possible extension

**Key Responsibilities**:

- Scheduling and confirming tribunals with respective stakeholders in a timely manner
- Maintaining tribunal rooms prior to and after tribunal appointment in accordance with the respective requirements
- Prepare, type and present tribunal findings in a timely manner
- Prepare and maintain an electronic file that contains the referral material using a PDF system
- Accurately record and maintain tribunal files in the e-file management system (Content Manager) and QI
- Following the tribunal, send findings to respective stakeholders
- Liaise with workers, representatives, Insurers and tribunal members in relation to the tribunal process specifically in relation to what they can expect on the day of a tribunal
- Primarily be responsible for providing chaperone support of workers during medical examinations as required
- Provide support to tribunal members throughout the tribunal process, by ensuring they have all the information required for them to fulfil their role and provide assistance with the technology required to receive referrals and support virtual hearings
- Manage the Medical Assessment Tribunal reception area with confidence, courtesy and present a professional image to all visitors
- Provide exceptional customer service to all internal and external stakeholders by aiming to make the tribunal process as efficient and effective as possible, always treating people with respect
- Provide support and assistance to other members of the Tribunal Services team where required
- Any other duties as required

**Desirable** Skills**:

- Touch typing and/or Dictaphone typing experience
- Medical terminology
- Electronic file management

**Mandatory Requirements**:

- COVID-19 Vaccination (and proof of)
- Response to the Evaluation Criteria

**If this role sounds like you, please APPLY NOW submitting your resume in WORD format.**

**If you would like more information or to discuss the role, please contact Alison at the FASTERR desk on (07) 3230 0038.**

Job Reference: 571077



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