Administrative Assistant

2 weeks ago

Parramatta, Australia NSW Government -NSW Police Force Full time

**Clerk Grade 1/2**:

- **Ongoing Full-Time (3 positions)**:

- **Parramatta**

**About us**

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

**About the role**

We have three (3) opportunities as either a Customer Service Representative or an Administrative Assistant to be part of our team within the State Intelligence Command.

The **Customer Service Representative** supports customer service delivery by responding to and processing urgent and non-urgent contacts and / or enquiries for customers, providing information and advice in line with applicable legislation, policy or procedures, and escalating issues as applicable.

The **Administrative Assistant** provides administrative and customer support services to staff and other team members to enable the efficient operation of the command/business unit.

**Customer Service Representative**

**Administrative Assistant**

**What we can offer you**

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

- competitive salary;
- flexible work options;
- opportunity to purchase leave;
- annual leave loading;
- corporate wellbeing programs including seminars and the Fitness Passport;
- free annual influenza vaccination;
- salary packaging options via superannuation contributions or a novated vehicle lease;
- convenient location for public transport and to shops etc; and
- in-house gym facilities.

**How to Apply**

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for these roles, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

**Target Question 1**:
Provide an example that demonstrates your ability to perform a range of administrative support functions in a high volume office environment as well as your ability to work as part of a team.

**Target Question 2**:
Customer service and the ability to communicate effectively with both internal and external are important functions of this position. Outline examples where you have had to utilise such skills.

If you require any further information about these opportunities, please contact the hiring manager **Amber Stroud via (02) 8835 7795**.
- an Australian Citizen;
- a permanent resident of Australia; or
- a New Zealand citizen.

**Our commitment to Diversity**

The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

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