Customer Care Consultant

1 month ago

Newcastle, Australia nib health funds Full time

Let's talk about who we are

The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.

We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.

Let's talk about Diversity, Equity and Inclusion

Let's talk about this role
- As the voice of nib working as a Sales Consultant, your new role will see maximise sales opportunities through generated leads, warm calls and cold calls, all whilst delivering a meaningful member experience.
- More specifically this role will see you:
- Promote and sell nib’s Private Health Insurance products and services, by partnering with members to ensure we understand their needs and provide suitable solutions-
- Ensure nib members are fully informed with accurate information about their product and entitlements-
- Identify cross-sell opportunities for nib’s other products and services e.g. critical illness and life insurance products-
- Be open to growth and learning, and be part of a team culture that supports one another and celebrates our successLet's talk about you

Your ability to build rapport with our customers coupled with your professional approach will see you succeed in this role. You will have a passion for achieving and exceeding sales targets with an ability to communicate to a range of customers to meet specific needs. You will have high attention to detail and won’t be afraid to challenge the status quo.
- Due to our business requirements, this role will see you work our late shift which will see you start your shift between 11:00am-12:30pm Monday to Friday.
- You will be available to commence training and employment on the 2nd June 2023.
- Successful applicants will need to be able to attend our head office based on 22 HoneySuckle Drive, Newcastle for training days and in office days.

If you are an energetic resilient team player with a genuine passion for sales, who can successfully contribute to our overall business success through effective sales, retention and customer experiences, we would like to hear from you

Let's talk about working at nib

The nib Group is a highly collaborative, purpose led and values driven organisation. To support you at work (and play), we offer some fantastic benefits including but not limited to:
- Employee health insurance discounts- Employee share plans- Volunteer leave- Paid parental leave- Gym discounts and fitness incentives- Short-term incentive programs- Educational assistance- Flexible work options, including work from home

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

  • Customer Care Consultant

    3 days ago

    Newcastle, Australia nib health funds Full time

    Let's talk about who we are The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare...

  • Customer Care Consultant

    5 days ago

    Newcastle, Australia nib health funds Full time

    Let’s talk about who we are - The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members, travellers and participants make more informed healthcare decisions, transact with...

  • Customer Care Consultant

    2 days ago

    Newcastle, Australia Blackwoods Full time

    Opportunities to grow and develop your career - Monday - Friday role - Team member discounts to Kmart, Bunnings and Officeworks **The Opportunity** As a Customer Care Consultant, you will be part of a customer centric team supporting our clients and Account Managers. While this isn’t a customer facing role, you will assist with customer queries while...

  • Customer Care Manager

    4 weeks ago

    Newcastle, Australia Verve Partners Full time

    Full time, permanent role with stability - Conveniently located in Beresfield - Create the best customer experience possible Verve Partners is working with a leading provider of pest control and hygiene solutions with a mission to protect people, property and the environment. We are currently seeking a dynamic and results-driven Customer Care Manager to...

  • Customer Solutions Consultant

    3 days ago

    Newcastle, Australia Red Energy Full time

    **Customer Solutions Consultant** About us**: At Red Energy, we are passionate about providing award-winning customer service to over 1 million of our customers across the country. Owned by the mighty Snowy Hydro, we are 100% Australian owned which our customers love us for. Our award winning team have won 13 consecutive Canstar Blue Awards for best overall...

  • Customer Care Consultant

    7 hours ago

    Newcastle, Australia nib health funds Full time

    Let’s talk about who we are - The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare...

  • Customer Care Executive

    2 weeks ago

    Newcastle, Australia Rentokil Initial Full time

    Our Newcastle team has an exciting opportunity available for an organised, efficient and dedicated Customer Care Executive to join them on a permanent full-time basis.Your extraordinary skills will be used for the day-to-day phone based management of our business customers. This role reports directly to the Customer Service Manager and will see you utilise...

  • Customer Care Executive

    2 weeks ago

    Newcastle, Australia Rentokil Initial Full time

    Our Newcastle team has an exciting opportunity available for an organised, efficient and dedicated Customer Care Executive to join them on a permanent full-time basis.Your extraordinary skills will be used for the day-to-day phone based management of our business customers. This role reports directly to the Customer Service Manager and will see you utilise...

  • Customer Consultant

    5 days ago

    Newcastle, Australia Blackwoods Full time

    The OpportunityA great starter role if you are looking to build their career!As a Customer Consultant, you will be part of a team supporting our customers and Account Managers. While you won’t be directly facing customers, you will assist with queries while being proactive to problem solve with overall satisfaction being an important goal.This is a...

  • Customer Contact Consultant

    1 month ago

    Newcastle, Australia Greater Bank Full time

    **About the role** Join our Newcastle Permanent contact centre and unleash your customer service skills! Full-time positions available at our Newcastle contact centre. Our **Customer Contact Consultants **provide outstanding customer service to our customers, you will act as the initial point of contact or both internal and external customer enquiries,...

  • Expression of Interest

    2 weeks ago

    Newcastle, Australia Skilled Care Full time

    **About the Role** This is currently an expression of interest role. Skilled Care are reaching out to the Port Stephens and Newcastle areas to see who would be interested in undertaking a traineeship in Aged Care. We have multiple potential clients who are on the lookout for their new Trainee. If you have no experience don’t worry, Skilled Care can help...

  • Customer Contact Consultant

    1 month ago

    Newcastle, Australia Greater Bank Full time

    **About the role** Join our team in a Greater Bank or Newcastle Permanent contact centre and unleash your customer service skills! Full-time positions available at our Newcastle and Cameron Park contact centres. Our **Customer Contact Consultants **provide outstanding customer service to our customers, you will act as the initial point of contact or both...

  • Customer Contact Consultant

    1 month ago

    Newcastle, Australia Greater Bank Full time

    **About the role** As a **Customer Contact Consultant** in our Service Team at Cameron Park, you will play a proactive role in supporting our customers in achieving their financial goals. You will act as the initial point of contact for both internal and external customer enquiries, ensuring efficient and effective management of calls pertaining to Greater...

  • Customer Service Consultant

    1 week ago

    Newcastle, Australia SMAART Recruitment Full time

    Full time permanent position | $62,100 + super + bonus | Start 1st of May - Newcastle location | 14 weeks paid training | WFH 2 days a week after probation - Mostly business hours | Penalty rates for occasional weekend/early/late shifts SMAART Recruitment is currently looking for 4 Customer Service Consultants to join one of Australia’s leading truck...

  • Customer Service Consultant

    3 days ago

    Newcastle, Australia nib NZ Full time

    Let's talk about who we are The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare...

  • Full Time Customer Service and Sales Consultant

    3 days ago

    Newcastle, Australia Telstra Full time

    Employment Type Permanent Closing Date 28 June 2024 11:59pm Job Title Full Time Customer Service and Sales Consultant MAITLAND Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Telstra Retail: Customer Service

    2 weeks ago

    Newcastle, Australia Telstra Full time

    Employment TypePermanentClosing Date21 May 2024 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Telstra Retail: Customer Service

    1 week ago

    Newcastle, Australia Telstra Full time

    Employment TypePermanentClosing Date22 June 2024 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Full Time Customer Service and Sales Consultant MAITLAND

    1 day ago

    Newcastle, Australia Telstra Full time

    Employment TypePermanentClosing Date28 June 2024 11:59pmJob TitleFull Time Customer Service and Sales Consultant MAITLANDJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Showroom Sales Consultants

    2 weeks ago

    Newcastle, Australia Plush Full time

    Join a leading National Retailer - 10 am starts, no late night trade, permanent part-time 35 hours a week role - Competitive base + commission + bonuses Sofas are our specialty, with over 250,000 happy customers, 17 years of experience, and 40+ showrooms nationwide, we pride ourselves on being Australia's sofa specialists. Nick Scali acquired Plush Sofas at...