Client Advisor

Join Attune, Australia's leading independent hearing healthcare provider, on a mission to enhance the quality of life for those who trust us. With over 40 clinics nationwide, we're dedicated to delivering top-tier service and personalized hearing care solutions to our valued clients. As we continue to grow, we're seeking a passionate and driven individual to join our team as a Client Advisor

**About the Role**:
As a Client Advisor, you'll serve as the primary point of contact for our customers, ensuring their experience at our clinic is exceptional from start to finish. Your responsibilities will include:
Building rapport with patients and providing top-notch customer service.
Assisting with bookings, consultations, and front desk operations.
Conducting initial hearing checks and supporting Hearing Care Professionals.
Ensuring compliance with store administration guidelines.
Managing sales stock levels and post-sales services.
Overseeing clinic operations to ensure smooth functioning.

**We're searching for someone with**:
Previous sales and clienteling experience, with a track record of meeting targets.
A customer-centric approach and the ability to build strong client relationships.
Excellent communication skills and attention to detail.
A proactive attitude and willingness to support team members.

**To thrive in this role, you'll need to**:
Demonstrate proven administration skills with a focus on compliance.
Be enthusiastic, approachable, and dedicated to delivering exceptional customer service.
Possess strong organizational and multitasking abilities.
Have a drive to exceed KPIs and targets.
Hold full working rights and a valid Australian driver's license.