Night Shift Learning Coordinator

2 weeks ago

Perth, Australia Adecco Full time

Casual role $40.39 P/H
- Monday - Friday 4AM-12:30PM
- Based in Kewdale, WA

You will play a pivotal role byintroducing new hires to the Amazon culture and work hand in hand with process leads and team managers within AMZL to drive talent and skill development within the business alongside performance and capability improvement. You will provide high-level program facilitation and administrative management.

The position will be responsible for deploying and executing learning & training AMZL plans to support Delivery Station execution, aligned with Learning & Development strategy. This role will be focused on developing material and training session's execution with current and new Delivery Associates, focused on improving operational metrics by standardizing process execution.

**Client Details**

Amazon is a company with 20+ years of operational expertise and technology advancements, where the future of retail and logistics is becoming reality. This innovative company understands the wants and needs of consumers and provides them products in a timely manner, achieving positive and lasting impacts for everyone involved.

**Description**

**Responsibilities**:

- Develop, assess, track, and facilitate training related programs for new and current employees, including team manager and lead roles.
- Work closely with stakeholders and relevant team members for preparation, development & coordination of training events based on site/regional needs.
- Contributes to continuous learning improvement and additional training projects as required and ensures learning content is customized to meet local needs
- Builds strong trust with peer(s) across the global AMZL team and collaborates on global learning projects
- Maintains information about new learning launches, events and performance support materials
- Owns reporting for learning on all training sessions, attendance, learner feedback etc.
- Documents feedback and audit results to help associates identify strengths as well as area of improvement.
- Solves problems, reacts quickly and productively, serves as a resource for specific problems and undertakes appropriate steps to resolve
- Seeks ongoing skill development on an ongoing basis (i.e., participating and conducting skill classes, cross-training, etc.).

**Profile**

Basic Qualifications:

- Experience of working in a Shared Service Centre, Human Resources or Professional Organization
- Knowledge Management/ Process Training / Learning and Development Experience
- Excellent oral, written and interpersonal communication skills along with outstanding facilitation skills
- Demonstrates expertise in learning content development
- Proficiency in Microsoft Office including Excel, SharePoint, Word and PowerPoint
- Ability to clearly communicate complex information and to effectively motivate small and large groups
- Basic leadership skills and coaching and mentoring experience

**Preferred Qualifications**
- Experience working with LMS and LRS tools
- Experience with basic instructional design and content design tools
- In-depth knowledge & experience in performance evaluation and driving metrics
- Experience in facilitating training
- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy

**Job Offer**

This role is a Casual Contract with a view to permanency/extension dependant on business requirements and performance. You will work Monday-Friday 4AM-12:30PM with a pay rate of $40.39P/H (night shift rate). Shift days and times may change during Amazon peak periold. You are required to work on-site at Amazons' Kewdale location.

DWT1LearnCoordinator_168325322221236

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