Complex Claims Advisor

2 weeks ago

Brisbane, Australia Queensland Treasury Full time

Queensland Government Insurance Fund (QGIF) is a self-insurance scheme for Government risks. QGIF is essentially an internal funding arrangement with a structure similar to that of a commercial insurance operation. QGIF provides services which identify liabilities on a whole-of Government basis to ensure the establishment of adequate provisioning to fund claim payments. QGIF also assists Government agencies to manage their property and liability insurance risks more effectively and enables Treasury to identify catastrophe risks at a whole-of-Government level.

This is a great opportunity to manage a portfolio of common law personal injury claims under PIPA, including sensitive claims involving allegations of historical child abuse lodged against the various Queensland government departments.

Working in a collaborative team, you will be responsible for the management of the claims allocated from the initial assessment and investigation of the claim to the negotiation and settlement using mediation, legal representation, and court processes to determine liability and quantum and appropriate resolution strategy.

About the role
The responsibilities and duties of the Complex Claim Advisor include:

- Providing high level technical advice to Claims Officers on claims management strategies, in particular issues relating to the investigation of liability, assessment of damages, strategy as well as providing guidance in the negotiation of claim settlements and litigation.
- Preparing correspondence to assist in the management of legally represented claimants.
- Representing QGIF during the pre-litigation phase at settlement conferences as required.
- Undertaking analysis and providing recommendations in relation to complex issues and trends relating to potential claim farming and fraud.
- Preparing and presenting technical presentations, reports and general communications concerning claims management performance.
- Investigating and providing recommendations on issues relating to claims management.
- Leading the ongoing development of internal claims management processes by conducting claims audits on a structured and/or specific purpose basis.

About you

**To be successful in this role, you will need**:

- To demonstrate experience (at least 3 years) in managing claims under the Personal Injuries Proceedings Act 2002, abuse claims, or common law personal injuries claims (any jurisdiction), utilising best practice claims standards.
- The ability to assess the quantum of personal injury claims.
- To demonstrate experience in managing effective relationships with internal and external stakeholders.

How to apply

**Please submit**:

- Your resume detailing relevant experience

Applications to remain current for 12 months.

**Job Ad Reference**: QLD/494140/23This work is licensed under a Creative Commons Attribution 3.0 Australia License.

  • Complex Claims Advisor

    3 weeks ago

    Brisbane, Australia Queensland Treasury Full time

    **About Us**: At Queensland Government Insurance Fund (QGIF), we're committed to excellence in claims management by collaborating closely with trusted legal advisors from toptier national firms. we handle a diverse range of complex claims with the utmost professionalism and integrity. Our team fosters a dynamic and collaborative environment where every...

  • Complex Claims Advisor

    2 weeks ago

    Brisbane, Australia Queensland Treasury Full time

    **About Us**: At Queensland Government Insurance Fund (QGIF), we're committed to excellence in claims management by collaborating closely with trusted legal advisors from toptier national firms. we handle a diverse range of complex claims with the utmost professionalism and integrity. Our team fosters a dynamic and collaborative environment where every...

  • Complex Claims Advisor

    1 week ago

    Brisbane, Queensland, Australia Queensland Treasury Full time

    About Us: At Queensland Government Insurance Fund (QGIF), we're committed to excellence in claims management by collaborating closely with trusted legal advisors from toptier national firms. we handle a diverse range of complex claims with the utmost professionalism and integrity. Our team fosters a dynamic and collaborative environment where every member...

  • Claims Advisor

    2 weeks ago

    Brisbane, Australia Suncorp Group Full time

    **The Role** We have an exciting opportunity for a Claims Advisor to join our CTP claims business. This busy and varied role will see you managing a portfolio of specialised CTP claims from inception, investigating liability, providing reasonable and appropriate treatment and rehabilitation, gathering and analysing medical and financial documentation,...

  • Claims Advisor

    2 weeks ago

    Brisbane, Australia Suncorp Group Full time

    **The Role** We have an exciting opportunity for a Claims Advisor to join our CTP claims business. This busy and varied role will see you managing a portfolio of specialised CTP claims from inception, investigating liability, providing reasonable and appropriate treatment and rehabilitation, gathering and analysing medical and financial documentation,...

  • Claims Advisor

    3 weeks ago

    Brisbane, Australia Suncorp Group Full time

    We’re looking for Claims Advisors to join our Brisbane team. The purpose of this role is to provide a superior level of customer service and proactive management of a portfolio of CTP Claims in accordance with legislative, regulatory & procedural guidelines, in order to achieve cost effective and timely claim outcomes. There are _12-month contract and...

  • Claims Advisor

    1 week ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    The RoleWe have an exciting opportunity for a Claims Advisor to join our CTP claims business. This busy and varied role will see you managing a portfolio of specialised CTP claims from inception, investigating liability, providing reasonable and appropriate treatment and rehabilitation, gathering and analysing medical and financial documentation, assessing...

  • Claims Advisor, Motor

    1 week ago

    Brisbane, Australia Zurich Insurance Full time

    **A new adventure awaits** At Zurich we’re on a journey, even though we are 100 years young in ANZ, we are lighting the way to a brighter future. A brighter future for you - focused on your career, your wellbeing and your community - as well as our customers and the planet. This exciting adventure will drive positive impact. So, if you want to be part of...

  • Motor Claims Advisor

    1 month ago

    Brisbane, Australia Zurich Insurance Company Full time

    A new adventure awaits…  At Zurich we’re on a journey to lighting the way to a brighter future… a brighter future for you – focused on your career, your wellbeing, and your community – as well as our customers and the planet. This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation,...

  • Claims Advisor, Motor

    1 week ago

    Brisbane, Queensland, Australia Zurich Insurance Full time

    A new adventure awaitsAt Zurich we're on a journey, even though we are 100 years young in ANZ, we are lighting the way to a brighter future. A brighter future for you - focused on your career, your wellbeing and your community - as well as our customers and the planet.This exciting adventure will drive positive impact. So, if you want to be part of a values...

  • Principal Advisor, Claims and Redress

    2 months ago

    Brisbane, Australia Queensland Health Full time

    The roleThe Principal Advisor is responsible for providing state-wide, complex technical claims and redress advocacy and advisory services to Queensland Health (including Hospital and Health Services, the Department of Health, and Queensland Ambulance Service). Drawing on your technical expertise, you will identify needs, develop and deliver claims and/or...

  • Claims Advisor – General Insurance

    1 month ago

    Brisbane, Australia WTW Full time

    We are currently seeking a full-time Claims Advisor with a background in all lines of General Insurance to join the Australian Claims Team. This role is ideally based in Melbourne, but we are also open to the role being based in Brisbane or Sydney. The role may involve occasional interstate travel where required by client and business needs. As a Claims...

  • Claims Advisor

    1 week ago

    Brisbane, Queensland, Australia Youi Pty Ltd Full time

    At Youi, we don't believe in conforming to the status quo. We're not your typical insurance company - and that goes for our approach to selling insurance and hiring our team. With over 1,800 passionate employees working as one team we are looking at a period of growth to meet our a big hairy audacious goal. We are a dynamic, human-focused, honest, and...

  • Claims Advisor, Motor

    1 week ago

    Brisbane, Queensland, Australia Zurich 56 Company Ltd Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: At Zurich we're on a journey, even though we are 100 years young in ANZ, we are lighting the way to a brighter future.A brighter future for you – focused on your career, your wellbeing and your community – as well as our customers and the planet. This exciting...

  • Technical Coach

    1 month ago

    Brisbane City, Australia Vero Insurance Full time

    Jobs - Job Details - Technical Coach - Complex Claims Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Technical Coach - Complex Claims Job No: 671443 Brisbane - Inner Suburbs & CBD Max Term Full Time Insurance Pay Band 4 Showcase your commercial claims experience, optimise operational processes and coaching for...

  • Technical Coach

    3 weeks ago

    Brisbane City, Australia Vero Insurance Full time

    Jobs - Job Details - Technical Coach - Complex Claims Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Technical Coach - Complex Claims Job No: 671443 Brisbane - Inner Suburbs & CBD Max Term Full Time Insurance Pay Band 4 Showcase your commercial claims experience, optimise operational processes and coaching for...

  • Claims Advisor

    2 weeks ago

    Brisbane, Australia Suncorp Group Full time

    **The Opportunity** Are you passionate about helping people? Do you thrive on providing exceptional service to customers during their times of need? We're seeking dedicated individuals to join our team and make a meaningful impact in the world of CTP insurance. If you're looking for a rewarding career where you work closely with injured parties, healthcare...

  • Claims Advisor

    1 week ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    Full time opportunity available in supporting our customers during their time of need Join a high performing team and use your previous personal injury experience Brisbane location with flexible working optionsSuncorp Personal Injury Claims (PIC) aspires to be the leading personal injury insurer. We have an exciting opportunity for a Claims Advisor - Direct...

  • Technical Coach

    2 weeks ago

    Brisbane, Australia Suncorp Group Full time

    **Showcase your commercial claims experience, optimise operational processes and coaching for performance**: - **Casualty and Specialty Claims focus**: - **Partner with Team Leaders and Technical Specialists to develop technical career pathways growing our internal talent**: - **Brisbane, Sydney or Melbourne location** We are looking for someone ready...

  • Claims Advisor, Motor

    1 month ago

    Brisbane, Australia Zurich Insurance Group Full time

    A new adventure awaits…   At Zurich we’re on a journey, even though we are 100 years young in ANZ, we are lighting the way to a brighter future. A brighter future for you – focused on your career, your wellbeing and your community – as well as our customers and the planet.    This exciting adventure will drive positive impact. So, if...