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Dental Receptionist

2 months ago

Bankstown, Australia Smiles on Chapel Full time

We are currently seeking 2 Front Office staff for a Full Time & Part Time role.

About you:
You have a genuine interest in providing excellent customer service and patient care. You possess exceptional communication & organisational skills with a passion for efficient task & time management. You are highly motivated & proactive, with an ability to work well within a team.

About Us:
Smiles on Chapel is a state-of-the-art dental practice that prides itself on creating a warm and inviting environment for patients with an emphasis on comprehensive dentistry while providing exceptional customer service.

We value working well as a team, finding common ground around team lunches and coffee

**Responsibilities**:

- Greet patients and visitors in a friendly and professional manner as the face of Reception, guiding them through their treatment plans
- Answer incoming calls, scheduling & managing appointments using dental software (knowledge of D4W preferred but not essential)
- Verify patient insurance, update records & collect payments
- Manage patient workflow & treatment
- Ensure the reception area is clean and organised

**Requirements**:

- High school Certificate or equivalent required
- Experience in a dental setting ideal, however, not essential.
- Knowledge of dental software, D4W preferred but not essential.
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize responsibilities
- Strong attention to detail and accuracy
- Ability to work well in a team-oriented environment
- Proficient in Microsoft Office (Word, Excel, Outlook)

**Job Types**: Full-time, Part-time
Part-time hours: 25 - 40 per week

**Salary**: $25.00 - $35.00 per hour

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- Monday to Friday

Application Question(s):

- Do you have any Dental experience?
- Do you have any Customer Service experience?

Work Authorisation:

- Australia (preferred)

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